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10 Reasons to Text Your Patients

A continued consumer shift toward digital communication and the improved functionality and security of SMS programs have made text messaging an essential tool for increasing provider-patient engagement.

A Call For Change

A Call for Change highlights the fact that too many Americans are not adopting preventive care and lifestyle changes due to perceived high cost.

A Fragile Nation in Poor Health

A Fragile Nation in Poor Health uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits.

A Fragile Nation in Poor Health – Women

The recent study, A Fragile Nation in Poor Health, found that 53% of women say their overall health is not good. However, small but meaningful touches between doctor visits can make a big difference in making their personal health a priority.

Achieving Live Answers in Phone Calling Campaigns

An analysis of approximately 1.1 million automated outbound telephone calls indicates the best time of day to deliver those calls to get response.

Automated Telephone Calls Improved Completion of Fecal Occult Blood Testing

Kaiser Permanente Northwest sought to determine the effect of an automated telephone intervention on completion of fecal occult blood testing (FOBT).

Buyer Beware! – Must-Haves for Choosing a Vendor.

Not all automated confirmation solutions are created equal. Use this guide to learn about important considerations when selecting the right vendor for you.

Email in Wellness Outreach: Four Reasons It Works

In this whitepaper, you’ll learn 4 key reasons healthcare providers are adopting email strategies for wellness communication campaigns.

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

How can you increase the odds that patients will respond to your preventive outreach efforts? Learn the six “must-haves” to optimize your communications for success.

Healthcare Change: The Time is Now

Healthcare Change reveals that most healthcare practices aren’t prepared for the demands of the 46.6 million Medicare beneficiaries who are now eligible for wellness visits.

Know Your Health: A Necessary Focus on Prevention

Know Your Health offers a guide for practicing a healthy lifestyle to prevent illness and disease. The report also addresses how high-tech communications, when employed by physicians to personalize preventive care, can benefit patients.

Ochsner Health System – New Orleans, LA

A TeleVox outreach campaign to approximately 3,100 patients for colorectal test screening resulted in an 18% conversion rate and generated nearly $685,000 in revenue.

Patient Medication Adherence and Compliance

Consistent Communication Improves Health Outcomes A strategy to improve medication adherence and compliance that is easy for both patients and healthcare professionals.

Saint Barnabas Ambulatory Care Center – Livingston, NJ

TeleVox outreach delivered a 3.9% appointment booking conversion rate and $26 in revenue generated for every $1 spent on TeleVox outreach.

Scottsdale Medical Imaging – Scottsdale, AZ

Scottsdale Medical Imaging “makes patients for life” by using TeleVox notifications to communicate with patients past due for an annual mammogram.

Sentara Healthcare – Norfolk, VA

TeleVox drives response from patients in need of preventive services at a 30 times greater rate than previous EHR email-driven efforts.

Technology Beyond the Exam Room

Technology Beyond the Exam Room discusses issues to consider when incorporating high-tech engagement into treatment plans.

Texting Patients: Your Questions Answered

During TeleVox webinar “Texting 101: How to Begin Texting Your Patients” many healthcare organizations in attendance who were evaluating this communication channel posed a few questions that may be helpful to you too.

The Recession-Ready Practice

4 part series dealing with cutting patient communication costs and revenue retention.

Top Challenges For Medical Practices

Results and observations from a December 2014 survey of nearly 500 healthcare professionals on the common problems they anticipated to be most challenging to their practice in 2015.

Wellness Outreach: Five Ideas for Measuring Your Success

This whitepaper includes five measurement best practices from organizations that have a strong understanding of their success in wellness outreach campaigns.

Willow Bend Pediatrics – Plano, TX

The practice has experienced a 60% booking rate from TeleVox well visit notifications and a 75% reduction of communication costs.