Features

Patients have secure online access to account and appointment information using a unique login and PIN.

Patient Advantages

• Access detailed appointment information
• View detailed account balance information, including account balance, payment history, insurance coverage and next paymentdue date and amount
• Make secure online payments via credit card or bank draft
• Receive e-mail appointment confirmations
• View case graphics from your imaging system
• View Invisalign ClinCheck® animations
• Update their contact information online
• Register their unique e-mail from a terminal in the practice, a computer at work or home
• Receive text message appointment reminders on their cell phone

Your team can easily set up e-mail preferences to manage what the patients will receive and establish settings for what they can view.

Team Advantages

• Send standard or customized e-mails, and select when they will be sent
• Automatically send e-mail appointment confirmations, recalls, no-show notices, birthday greetings, balance due reminders or any other message to the entire appointment list or to criteria-based lists
• View patient usage statistics reports for web and phone access
• Access appointment schedules by day, doctor or location, in-office or remotely
• Set up vacation, sick day and uniform schedules and view them in-office or remotely
• Utilize any of several easy activation methods to register patients in T.LINK
• Choose from more than 30 pre-written articles to send customized practice newsletters with just a few clicks
• Post online notes to another staff member or the entire practice
• Use the SmartText feature to deliver appointment reminder text messages to patients' or responsible parties' cell phones, allowing them to receive and confirm messages on the go. SmartText is approved by the Mobile Messaging Association and provides: pinpoint delivery, opt-in/opt-out standards, mobile number verification, data merge, receipt and detailed reporting,number portability and two-way communication
• Take advantage of online training videos for the various features of T.LINK
• Participate in online continuing education courses offered by the Academy of Orthodontic Assisting
• Send animated e-mail greetings to patients for holidays and birthdays by choosing from 58 message designs
• Take advantage of free valuable advice from leading consultants

Doctors can collaborate online with other dentists, oral surgeons or other dental professionals.

Doctor Advantages

• Send and receive online referrals
• Utilize a message board format to confer on cases, including images
• View appointment, staff, doctor or location schedules, in-office or remotely
• Receive voice/e-mail messages through after-hours call management and paging
• Have online payments direct-deposited into the practice account
• Promote the patient-centric services of T.LINK during case consultations
• Take advantage of free valuable advice from leading consultants

Feature compatibility is dependent upon your practice management system.