Here’s a question for you: Are your patients frequent texters? Research says that they are! A recent TeleVox survey at a multispecialty clinic and covering all age groups shows that 91% of patients regularly text message.
While many messaging providers give you the opportunity to text your patients, are they able to collect a patient’s response? TeleVox’s 2-way automated text messaging system allows messages to be sent to patients in a matter of minutes with the opportunity for a quick reply. Responses are important because they let you know that patients will come in for their appointment, they help patients request scheduling for preventive care/recalls and they give you a way to quickly survey those patients to improve their overall experience.
Why are leading providers choosing TeleVox's SmartText to connect with their patients?
2-way text messages
Allows you to collect yes/no responses to the messages you send out, giving you quick feedback you can use to confirm appointments and improve service to patients.
Shared short code
Setting up a short code and getting it approved can be a costly and lengthy process. We’ve already done the work for you! All major operators (e.g. AT&T, Sprint, T-Mobile, Verizon, etc.) have approved our short code programs, so you can be up and running in days rather than months.
Short code vs. SMTP
Using a short code is the only method that is acceptable to operators. In fact, operators sometimes block applications that are not using a short code. Our short code means you have a more reliable system and reach more patients!
Schedule your demonstration to learn why your organization should include automated text messages in its patient communication strategy.
