No news is not good news.
TeleVox’s automated lab results reporting allows doctors or staff to assign lab result messages quickly and easily with the click of a mouse. Through an 800-number or Internet connection, patients call or login through your website to retrieve their results, using a unique PIN to ensure private access.
Practices who implement this technology see immediate improvements in these three areas:
Online lab reporting allows lab result messages to be assigned to patients with a few simple mouse clicks, saving time spent on phone calls and mailing coordination.
Automated lab results reporting reduces staff labor and mailing costs and makes a positive financial impact on your organization.
Increased patient satisfaction
Patients have 24/7 access to their information – no more waiting for mail delivery or anxiously anticipating a phone call. Patients can also choose to be notified when their results are ready for pickup.