SmartText Support

Get Started with SmartText by TeleVox!

Text the keyword for a Participating Company to 622622

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Message and data rates may apply. Text HELP to 622622 to receive help, STOP to 622622 to opt-out.

TeleVox’s SmartText® service provides a convenient way for you to receive customer service notifications while you’re on the go. Sign-up to receive text message alerts on your mobile phone. You’ll receive alerts from the Healthcare Providers and Businesses that serve you. Frequency varies by company.

Customer Service

Call: 877-269-2904
Email:
Text: Text HELP to 622622

Terms and Conditions

Users opt-in to the SmartText program by texting a participating company’s opt-in keyword to 622622 from their mobile phone. They will receive a welcome message after initial registration. Users opt-out of the SmartText program by texting “STOP” to 622622. Users will be presented with a menu of options for opting out of the SmartText service for any company to which they have opted in. Users can get help by emailing or calling 1-800-269-9240. Users can text “HELP” to 622622 to receive our contact information at any time.

Carriers: This service is available with AT&T, Verizon Wireless, Sprint, T-Mobile®, Nextel, Boost Mobile, Alltel*, Cricket**, Virgin Mobile USA, MetroPCS, US Cellular®, ACG – Ntelos, ACG – Cellular South, Cincinnati Bell, Interop – Centennial, Interop – Bluegrass, Interop – Appalachian Wireless, Interop – Revol, Interop – Illinois Valley, Interop – United Wireless, Interop – Inland Cellular, Interop – West Central Cellular, Interop – ECIT, Interop – Immix, Interop – Nex-Tech, Pocket Com USA, Pioneer Wireless USA, Simmerty US, Union Wireless, ACG – Cellcom, Bell Mobility / Aliant, Telebec / Northern Telephone, Fido, Sasktel Mobility, MTS Mobility, TELUS Mobility, Virgin Mobile Canada, Rogers Cantel, Inc.

*Carrier has been purchased by a larger company and will soon be completely divested.
**Carrier only taking standard rated programs on a case-by-case basis.