Our Insights & Impact program utilizes ethnographic research to uncover, understand and interpret the patient point-of-view when it comes to managing their health. We focus on studying how people interact with healthcare providers and how they behave between doctor visits. As part of this program, TeleVox delivers research reports that provide healthcare professionals with timely insight for helping patients make healthy changes in their lives, follow treatment plans, and take accountability for improving their personal health.
A Fragile Nation in Poor Health, a report conducted by Kelton Research, reveals the majority of Americans fail to follow their doctors' advice, and uncovers a significant gap in our nation's healthcare system - lack of patient care between doctor visits.
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