The Recession-Ready Practice

Part 1 - Patient Communication Costs

Cutting communication costs is absolutely essential during the current recession, and appointment reminders are a key area of focus. Which appointment reminder method is best during the recession? This TeleVox podcast shows how automated messaging, mailed reminders and manual phone calls match up for the recession-ready practice. Click to listen to the podcast!

Part 2 - Revenue Retention

The second part of our Recession-Ready podcast looks at how missed patient appointments can negatively affect practice revenue. Could your practice use some help with reducing no-shows? This podcast highlights figures and percentages associated with how just a few broken appointments can add up over a year, along with a course of action that any practice can take to remedy the problem.

Part 3 - Collections

Learn how automated messaging can impact your collections process, one of the industry’s most consistent challenges that has been magnified by today’s economy. Does automating account balance notifications have a role in your practice? Could your staff use the extra hand in contacting delinquent accounts of any or all stages? Listen to this TeleVox podcast to find out.

Podcasts
The One-Minute Podcast The average caller stays on hold for just under one minute. Are you maximizing that time to promote your practice to new and current patients? Learn how to take advantage of that brief but valuable on-hold time!