| Articles |
| 10 Questions to Ask When Choosing An Automated Messaging System This tipsheet helps ensure you'll find the perfect fit when selecting an automated messaging system. |
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| Automating Lab Results Delivery Meets Efficiency and Privacy Challenges Distribution of lab results is one of the fastest-growing automated messaging applications, overcoming the obstacles associated with patient information delivery. |
| Ease Your Workload by Automating Patient Communication TeleVox clients agree that purchasing the HouseCalls system has made life much easier for their staff members. |
| How a Well-Trained Team Makes Your Life Better Ortho practices see more patients in a single day than any other dental specialty. Dr. Roger Levin explains why having a well-trained staff makes all the difference in the efficiency of a practice. |
| Improve your Google Local Business Listing -- for Free! This guide on improving your Google Local Business Center listing proves that you don't have to spend a lot of money on patient reviews for great visibility. |
| Lab Result Delivery Strategies Manual calls? Letters? Take a look at how different lab result delivery strategies affect patient relations, time management and your financial well-being. |
| Making the Most of On-Hold Time This tipsheet offers eight ways to keep patients informed with on-hold messaging. |
| Man vs. Website - Part 1: Getting Started With Your Website The first installment in our Man vs. Website series. Get the scoop on knowing your audience, clearly describing your services, communicating your website goals and more! |
| Man vs. Website - Part 2: A Survival Guide For Your Custom Website Project The second installment in our Man vs. Website series. Learn everything you need to know to develop a powerful keyword strategy for your website! |
| Man Vs. Website Part 3 - Introduction to Crawling and Indexing Learn why some websites consistently rank higher than others and understand the different parts of your website's listing in a search engine's results. We also offer some tips and trends for practices looking to make improvements or begin building a |
| Man Vs. Website Part 4 - Search Engine Quality Guidelines This white paper explains some tactics you’ll want to avoid when trying to boost your website’s search engine visibility. |
| Man Vs. Website Part 5 – Creating a Search Engine Friendly Website Structure Learn about creating the hierarchy of pages on your site, read how interlinking pages on your site can increase visibility and be introduced to a little something we like to call “link juice”. |
| No News Is Not Good News Research shows that notifying patients of ALL test results (normal OR abnormal) is the best way to improve patient satisfaction and reduce risk of malpractice. |
| On-Hold Essentials This tipsheet discusses five mistakes to avoid when placing patients on hold. |
| Ortho Financing and Case Acceptance Orthodontists have many unique financial challenges. Dr. Roger P. Levin discusses how finance options for patients can reduce the stress of collections for the staff and relieve the burden of large down payments for patients or responsible parties when c |
| Ortho Success in Today's Economy Dr. Roger Levin shares the story of Dr. Hardy, a TeleVox customer. By focusing his efforts on marketing and by updating his PMS, Dr. Hardy experienced a 63% production increase in a single quarter and increased collections by 38%. |
| Proactive Automated Outbound Communications Utilities have found that employing proactive outbound calling is an effective and efficient way to reach a large number of customers in a short period. |
| Questions to Ask a Web Design Firm There are many questions to consider when choosing a web design firm, but here are the 10 you NEED to have answered. |
| Research Proves Importance of On-Hold Messaging The increased caller retention from on-hold messaging is paying great dividends within the competitive healthcare industry. |
| Statistics Reinforce Importance of a Strong Practice Website Research confirms a practice website's impact on attracting and retaining patients. |
| Telephone Appointment Reminders Significantly Reduce No-Shows Statistics show that automated telephone appointment reminders are having a positive impact on healthcare industry no-show rates throughout the country. |
| Text Messaging Provides Numerous Benefits to Healthcare Providers and Patients SMS communication is a timely, cost-effective way for providers to remind patients of upcoming appointments. |
| The Benefits of an OTC Orthodontists spend 98% of their time on direct patient care. Dr. Roger P. Levin explains the numerous benefits of having an in-office Orthodontic Treatment Coordinator. |
| The Cutting Edge of Orthodontic Patient Communication Originally published for the Southern Association of Orthodontists newsletter, this article discusses how orthodontists are adopting technology to enhance patient communication and patient relations. |
| Utility Industry Trends Toward Automated Messaging in Collections and Beyond As utilities look to outside vendors to resolve delinquent accounts, many are turning to automated messaging as a solution. |
| Winning on the Web - 6 Website Essentials The most effective practice websites focus on these six important but often overlooked elements. |
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- Articles