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A healthy world doesn't happen overnight.

Read how leading healthcare organizations have successfully implemented strategies to improve outcomes. Get ideas for ways you can improve communication with patients. Review our latest infographics to visualize how technology can touch millions of lives. And when you’re ready to put the ideas to work for your providers and patients, click HERE to learn more!

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Case Studies

Pritchard Orthodontics – Battle Ground, WA

A redesigned website has allowed the practice to serve an increasing number of mobile users, generate 16 times more site visits and drive interaction with key conversion points.

HealthCare Partners – Torrence, CA

HealthCare Partners partnered with TeleVox to deliver satisfaction surveys to nearly 44,000 patients enrolled in disease management programs.

Willow Bend Pediatrics – Plano, TX

Willow Bend Pediatrics – Plano, TX

The practice has experienced a 60% booking rate from TeleVox well visit notifications and a 75% reduction of communication costs.

Whitepapers

Timing and Content of Effective A/R Outreach

Timing and Content of Effective A/R Outreach

This whitepaper introduces best practices in message timing and content for A/R communications to drive increased payments from patients.

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

How can you increase the odds that patients will respond to your preventive outreach efforts? Learn the six “must-haves” to optimize your communications for success.

Building Patient Loyalty Through Recall Notifications

Building Patient Loyalty Through Recall Notifications

Today’s top performing practices place equal emphasis on attracting new patients and keeping the ones they currently serve. Learn how recall efforts can help practices retain patients.

Healthy World Reports

Discussing Diabetes

Discussing Diabetes

Discussing Diabetes examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes.

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic exposes the need for more interaction between doctors and parents to combat childhood obesity.

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation highlights the negative impact that stress is having on the health of Americans.

Infographics

Staying Healthy<br />for the Long Haul

Staying Healthy for the Long Haul

Do you understand the impact of missing routine doctor visits? Learn why regular doctor visits could be a lifesaver.

Improving<br />Patient Loyalty

Improving Patient Loyalty

Patient satisfaction has become increasingly important in today’s healthcare environment. Learn how to build loyalty through communication.

Digital<br />Health

Digital Health

Here’s an eye-catching look at how technology is improving healthcare for both providers and their patients.

Latests Posts from the Engage Blog

Success Story: Reducing Mailing Costs to Past Due Accounts

reduce mailing costs

It’s always exciting to hear stories from practices that experience quantifiable success after automating notifications to their patients.

Here’s yet another example of engagement in action, where Mountain View Medical Group in Colorado Springs, CO has seen a significant reduction in mailing expenses after adopting TeleVox’s automated notifications to past due accounts. How significant? They’ve been able to send 19% fewer past due letters at the 60-day mark, representing an annual cost savings of over $14,000!

Read the rest

Are We Finally Getting Our Diets On Track?

calories obesity thumb

A July 2015 New York Times article reported that Americans’ eating habits are finally changing for the better. The average daily caloric intake for American children is down 9%. The amount of full-calorie soda consumed by the average American has dropped 25% since the late 1990s. These improvements are not limited to certain demographic groups, as subsets of Americans based on income, race and other demographic factors are pretty much all making progress.

It’s encouraging news, but do… Read the rest

Are You Prepared to Communicate with Spanish-Speaking Patients?

spanish in u.s. thumb

Are you able to communicate with the growing number of Spanish speakers among your patient population? If not, the time to take action is now! Data shows that Hispanic populations will continue to be the fastest growing demographic in the U.S. in the coming years.

Let’s take a quick look back. In 1970, the United States Census Bureau estimated the Hispanic population to be a modest 9.1 million. Fast forward to 2015 and those estimates have skyrocketed to 55… Read the rest