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A healthy world doesn't happen overnight.

Read how leading healthcare organizations have successfully implemented strategies to improve outcomes. Get ideas for ways you can improve communication with patients. Review our latest infographics to visualize how technology can touch millions of lives. And when you’re ready to put the ideas to work for your providers and patients, click HERE to learn more!

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Case Studies

Willow Bend Pediatrics – Plano, TX

Willow Bend Pediatrics – Plano, TX

The practice has experienced a 60% booking rate from TeleVox well visit notifications and a 75% reduction of communication costs.

Baton Rouge General – Baton Rouge, LA

Baton Rouge General – Baton Rouge, LA

Patient adoption of text messaging has led to a 76% higher appointment reminder response rate while improving service to walk-in and same day patients.

Lansing Ophthalmology – Lansing, MI

Lansing Ophthalmology – Lansing, MI

The practice has experienced a 343% increase in appointments from non-compliant patients compared to manual-only outreach efforts, generating over $560k in revenue during the first six months.

Whitepapers

Timing and Content of Effective A/R Outreach

Timing and Content of Effective A/R Outreach

This whitepaper introduces best practices in message timing and content for A/R communications to drive increased payments from patients.

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

How can you increase the odds that patients will respond to your preventive outreach efforts? Learn the six “must-haves” to optimize your communications for success.

Building Patient Loyalty Through Recall Notifications

Building Patient Loyalty Through Recall Notifications

Today’s top performing practices place equal emphasis on attracting new patients and keeping the ones they currently serve. Learn how recall efforts can help practices retain patients.

Healthy World Reports

Discussing Diabetes

Discussing Diabetes

Discussing Diabetes examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes.

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic exposes the need for more interaction between doctors and parents to combat childhood obesity.

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation highlights the negative impact that stress is having on the health of Americans.

Infographics

Improving<br />Patient Loyalty

Improving Patient Loyalty

Patient satisfaction has become increasingly important in today’s healthcare environment. Learn how to build loyalty through communication.

Digital<br />Health

Digital Health

Here’s an eye-catching look at how technology is improving healthcare for both providers and their patients.

Texting: The Patient Communication<br />of the Future

Texting: The Patient Communication of the Future

Take a closer look at why text messaging is an essential tool for increasing provider-patient engagement.

Latests Posts from the Engage Blog

Sleepless in America: The Hazards of Being Tired [INFOGRAPHIC]

sleepless

Zzzzzzzzzzzzzzzzzzz. It’s National Sleep Awareness Week, so there’s no better time to stop and remember why proper rest is so important to our health. It impacts our diet. It impacts our risk of stroke. And guys, it even impacts our testosterone levels. Scary stuff. Check out the infographic for more interesting facts on our need for sleep!

Infographic Credit: Termlifeinsurance.org

Making It Personal: Surprisingly Similar Regional Perspectives on Provider Communication

regional perspectives provider communication

NOTE: The following post includes data from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans. Download it HERE!

Though the United States is one of the world’s most diverse nations in terms of regional cultures and lifestyles based on geographic locations, sometimes we’re not so different. In fact, when it comes to how we prefer to communicate with our providers, the similarities across U.S. regions… Read the rest

Top Challenges for Dental and Orthodontic Practices – Communication and Operations

dental ortho practice challenges thumb

NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Dental and Orthodontic Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 dental and orthodontics professionals and their common problems of practice management they anticipate to be most challenging in 2015. Download the full report HERE!

Thinking about your patient and staff communication and day-to-day operations, which of these common problems do you feel will be most challenging to your practice

Read the rest