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A healthy world doesn't happen overnight.

Read how leading healthcare organizations have successfully implemented strategies to improve outcomes. Get ideas for ways you can improve communication with patients. Review our latest infographics to visualize how technology can touch millions of lives. And when you’re ready to put the ideas to work for your providers and patients, click HERE to learn more!

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Case Studies

Willow Bend Pediatrics – Plano, TX

Willow Bend Pediatrics – Plano, TX

The practice has experienced a 60% booking rate from TeleVox well visit notifications and a 75% reduction of communication costs.

Baton Rouge General – Baton Rouge, LA

Baton Rouge General – Baton Rouge, LA

Patient adoption of text messaging has led to a 76% higher appointment reminder response rate while improving service to walk-in and same day patients.

Lansing Ophthalmology – Lansing, MI

Lansing Ophthalmology – Lansing, MI

The practice has experienced a 343% increase in appointments from non-compliant patients compared to manual-only outreach efforts, generating over $560k in revenue during the first six months.

Whitepapers

Timing and Content of Effective A/R Outreach

Timing and Content of Effective A/R Outreach

This whitepaper introduces best practices in message timing and content for A/R communications to drive increased payments from patients.

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

How can you increase the odds that patients will respond to your preventive outreach efforts? Learn the six “must-haves” to optimize your communications for success.

Building Patient Loyalty Through Recall Notifications

Building Patient Loyalty Through Recall Notifications

Today’s top performing practices place equal emphasis on attracting new patients and keeping the ones they currently serve. Learn how recall efforts can help practices retain patients.

Healthy World Reports

Discussing Diabetes

Discussing Diabetes

Discussing Diabetes examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes.

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic exposes the need for more interaction between doctors and parents to combat childhood obesity.

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation highlights the negative impact that stress is having on the health of Americans.

Infographics

Staying Healthy<br />for the Long Haul

Staying Healthy for the Long Haul

Do you understand the impact of missing routine doctor visits? Learn why regular doctor visits could be a lifesaver.

Improving<br />Patient Loyalty

Improving Patient Loyalty

Patient satisfaction has become increasingly important in today’s healthcare environment. Learn how to build loyalty through communication.

Digital<br />Health

Digital Health

Here’s an eye-catching look at how technology is improving healthcare for both providers and their patients.

Latests Posts from the Engage Blog

The Message Matters: Eight Essentials for Scripting A/R Outreach

a/r outreach patient response thumb

Whether it’s what you’re saying, when you’re saying it or how you want patients to respond – message content is the key to successful A/R outreach. After contacting millions of patients on behalf of healthcare organizations, combinations of these eight best practices have proven to be essential for driving increased payments.

Keep it short – A short communication can also work to create curiosity and eventual response. A brief message can be effective at directing patients to your portal,

Read the rest

Staying Healthy for the Long Haul [INFOGRAPHIC]

staying healthy infographic thumb

When it comes to maintaining health for the “long haul”, routine is key. Regular check-ups, screenings and immunizations help prevent small health issues from turning into big problems.

The infographic below highlights the large number of diseases that can be prevented or managed simply by adopting and sticking to a regular preventive care program, including heart disease, cancer, diabetes and more. Click HERE to learn how providers are encouraging more routine preventive and wellness activity among their patient… Read the rest

Getting in Over Our Heads in Self-Pay Payments

self-pay payment collections

“People get in over their head. They think they’re saving money on the back end, but it comes back to bite them.”

That’s a quote from Corrie Massey, administrator of the Foothill Surgery Center at Sansum Clinic in Santa Barbara, CA from the April 2015 edition of Outpatient Surgery. She’s referring to the gravitation toward high-deductible health insurance plans, which now cover 1 in 5 U.S. residents.

Read the rest