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A healthy world doesn't happen overnight.

Read how leading healthcare organizations have successfully implemented strategies to improve outcomes. Get ideas for ways you can improve communication with patients. Review our latest infographics to visualize how technology can touch millions of lives. And when you’re ready to put the ideas to work for your providers and patients, click HERE to learn more!

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Case Studies

Willow Bend Pediatrics – Plano, TX

Willow Bend Pediatrics – Plano, TX

The practice has experienced a 60% booking rate from TeleVox well visit notifications and a 75% reduction of communication costs.

Baton Rouge General – Baton Rouge, LA

Baton Rouge General – Baton Rouge, LA

Patient adoption of text messaging has led to a 76% higher appointment reminder response rate while improving service to walk-in and same day patients.

Lansing Ophthalmology – Lansing, MI

Lansing Ophthalmology – Lansing, MI

The practice has experienced a 343% increase in appointments from non-compliant patients compared to manual-only outreach efforts, generating over $560k in revenue during the first six months.

Whitepapers

Timing and Content of Effective A/R Outreach

Timing and Content of Effective A/R Outreach

This whitepaper introduces best practices in message timing and content for A/R communications to drive increased payments from patients.

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

Going Beyond Awareness: Six Preventive Outreach Must-Haves That Drive Patients to Action

How can you increase the odds that patients will respond to your preventive outreach efforts? Learn the six “must-haves” to optimize your communications for success.

Building Patient Loyalty Through Recall Notifications

Building Patient Loyalty Through Recall Notifications

Today’s top performing practices place equal emphasis on attracting new patients and keeping the ones they currently serve. Learn how recall efforts can help practices retain patients.

Healthy World Reports

Discussing Diabetes

Discussing Diabetes

Discussing Diabetes examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes.

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic exposes the need for more interaction between doctors and parents to combat childhood obesity.

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation highlights the negative impact that stress is having on the health of Americans.

Infographics

Improving<br />Patient Loyalty

Improving Patient Loyalty

Patient satisfaction has become increasingly important in today’s healthcare environment. Learn how to build loyalty through communication.

Digital<br />Health

Digital Health

Here’s an eye-catching look at how technology is improving healthcare for both providers and their patients.

Texting: The Patient Communication<br />of the Future

Texting: The Patient Communication of the Future

Take a closer look at why text messaging is an essential tool for increasing provider-patient engagement.

Latests Posts from the Engage Blog

Pizza and Your Patients – Short Codes in Simpler Terms

pizza thumb

When healthcare organizations are looking to implement a solution that will allow them to text their patients, the term “short code” is one that often arises.

In its simplest terms, a short code is much like a six-digit phone number. It’s used to route an incoming text from a patient to you or your text messaging vendor.

While that may be a new term for you, it’s likely that you’ve been seeing short codes for years across TV, in-store… Read the rest

Top Challenges for Medical Practices – Appointment Notifications

practice challenges thumb

NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Medical Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 healthcare professionals and the common problems of practice management they anticipate to be most challenging in 2015. Download the full report HERE!

Thinking about appointment notifications, which of these common problems do you feel will be most challenging to your practice in 2015?

Here is how survey participants responded along with… Read the rest

LDCT Screening Coverage – How Will You Spread the Word?

medicare lung cancer screening thumb

On February 5, 2015, CMS issued a national coverage determination (NCD) that expands Medicare coverage for lung cancer screening. Low-dose computed tomography (LDCT) screenings are now covered once per year for Medicare beneficiaries who meet the following criteria: They are age 55 to 77 years and are either current smokers or have quit smoking within the past 15 years. They have a tobacco smoking history of at least 30 pack years, which is at least… Read the rest