A healthy world doesn't happen overnight.

Read how leading healthcare organizations have successfully implemented strategies to improve outcomes. Get ideas for ways you can improve communication with patients. Review our latest infographics to visualize how technology can touch millions of lives. And when you’re ready to put the ideas to work for your providers and patients, click HERE to learn more!

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Case Studies

Stanford Health Care – Stanford, CA

Stanford Health Care was able to opt in over 9,000 patients to begin receiving text messages by using a combination of automated phone calls and their unique keyword for patient-driven opt-in.

Mountain View Medical Group – Colorado Springs, CO

Adding 1 automated patient balance notification call to their A/R outreach strategy, reduced Mountain View Medical Group’s yearly expenses by $14,280!

Creekwood Orthodontics – Kansas City, MO

After only five months of using their TeleVox iAPPS website and Wpromote SEO, Creekwood Orthodontics increased their website visits by 620%!

Whitepapers

Top Challenges For Medical Practices

Top Challenges For Medical Practices

Results and observations from a December 2014 survey of nearly 500 healthcare professionals on the common problems they anticipated to be most challenging to their practice in 2015.

Top Challenges For Dental And Orthodontic Practices

Top Challenges For Dental And Orthodontic Practices

Results and observations from a December 2014 survey of nearly 500 dental and orthodontic professionals on the common problems they anticipated to be most challenging to their practice in 2015.

Texting Patients: Your Questions Answered

Texting Patients: Your Questions Answered

During TeleVox webinar “Texting 101: How to Begin Texting Your Patients” many healthcare organizations in attendance who were evaluating this communication channel posed a few questions that may be helpful to you too.

Healthy World Reports

Discussing Diabetes

Discussing Diabetes

Discussing Diabetes examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes.

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic

The Childhood Obesity Epidemic exposes the need for more interaction between doctors and parents to combat childhood obesity.

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation: Americans Search for a Healthy Balance

A Stressed Nation highlights the negative impact that stress is having on the health of Americans.

Infographics

Mobile <br />Websites 101

Mobile Websites 101

Learn the basics of good mobile web design, best practices and common mistakes to avoid.

Staying Healthy<br />for the Long Haul

Staying Healthy for the Long Haul

Do you understand the impact of missing routine doctor visits? Learn why regular doctor visits could be a lifesaver.

Improving<br />Patient Loyalty

Improving Patient Loyalty

Patient satisfaction has become increasingly important in today’s healthcare environment. Learn how to build loyalty through communication.

Latests Posts from the Engage Blog

Do You Text More Than You Talk?

text vs. talk

Did you know we text more than we talk on the phone? Or at least we do in terms of the number of texts we send vs. the number of calls we make.

A Nielsen Customer Value Metrics report found that text volume is nearly five times that of voice calls. The average American texts their friends, family and other people an average of 764 times per month. In that same one-month period, they only average 164 phone… Read the rest

Are You Missing the Mark with Mailed Communication?

mailed appointment communication thumb

For years, healthcare providers have entrusted the United States Postal Service with delivery of patient communication outreach. Communications such as appointment reminders, billing statements, and anything in-between were always sent via snail mail — no questions asked. As times and technology have changed, so have the rates of effectiveness and efficiency surrounding mailed outreach.

The pitfalls associated with mailing provider-patient communications are well documented. Whether it’s the high cost per Read the rest

Haha, Hehe and LOL: How We Laugh Online

facebook laugh types

Leave it to the research team at Facebook to uncover some analytics behind our amusement.

In a recent blog post, the Facebook team analyzed a week’s worth of posts and comments to find our how many people are laughing on Facebook, how frequently those laughers laugh and how they choose to do it. Here’s some of what the Facebook team learned:

Laughter is quite common but not necessarily that frequent. 15% of the people who posted and commented… Read the rest