Quality Contact
Regardless of a company's size, effective and consistent customer communication is an essential part of its success. Whether it's appointment reminders, service promotions or marketing campaigns, communication strategies often seem daunting when attempting to reach hundreds and thousands of customers. Historically, businesses have relied on a combination of postcards or letters and telephone calls for these tasks, but making manual calls and coordinating mass mailings is often inefficient and costly.
Streamlined Solution
TeleVox now offers PostcardPlus, an efficient solution for customer communication that combines customized postcards or letters with automated telephone messages for a fraction of the cost. Studies have proven the combination of these two contact methods to be more effective than using them individually. Utilizing PostcardPlus ensures that your project will be completed on time while helping you realize strategic communication and financial goals.
Through The Mail
TeleVox's design team will coordinate with you to develop a custom postcard to meet your needs. If you prefer, we can reproduce your existing postcard or letter. We do all of the work while you get the final approval. Once the design is complete, you simply provide the mailing addresses for the recipients and we'll coordinate and send the mailing.
Over The Phone
The "plus" in PostcardPlus comes in the form of an automated personalized telephone call. Using HouseCalls, TeleVox's messaging technology, you can follow-up on mailings to ensure that messages reach your customers. HouseCalls has already helped more than 12,000 organizations better deliver their messages and increase the level of service given to customers. TeleVox's state- of-the-art data centers are capable of completing over 500,000 messages per hour.