On-Hold Messaging Success Stories | Vox On-Hold™

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1/13/12: "Never have a problem when canceling appointments...Reception staff loves it!!!"

1/13/12: "I simply had to convey the requested revisions - and they were done in an accurate and timely manner."

1/12/12: "Fabulous as always!"

1/10/12: "In my opinion, TeleVox strives to be the leader in excellence when it comes to customer support."

1/10/12: "TeleVox is so wonderful and hassle free! Everyone is always friendly and willing to help!"

1/6/12: "We are very happy with the services you provide for us and also for the time and care you have given us."

1/6/12: "You made it very easy. I was very pleased."

1/6/12: "The support team is always great, quick turnaround time and friendly to work with."

1/5/12: "Love T.Link...The employees are well spoken, friendly, and most important - knowledgeable and helpful."

1/4/12: "It was effortless on my part. Good job."

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It's been proven. On-hold advertising results in more revenue. AT&T research found that 25-30% of callers make purchases based on on-hold information. A US West Communications survey concluded that on-hold advertising generates a 12% increase in requests for products and services mentioned during the waiting period.

Click to read how these practices have reaped the benefits of on-hold marketing:

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Avon Orthodontics TeleVox technology helps Avon Orthodontics achieve 360-degree patient communication.
Case Studies
Central Arkansas Pediatric - Benton, AR CAPC has replaced looping children's music with informational content about the clinic and health tips for parents who call in to the practice.
Complete Women Care Complete Women Care achieves 360-degree patient communication using TeleVox technology.
Crovetti Orthopaedics & Sports Medicine – Henderson, NV Crovetti Ortho has significantly impacted patient balances, no-shows, staff and mailing expenses with automated phone, text and email notifications.
Zimm Cataract & Laser Center - Erie, PA Zimm Cataract uses Vox On-Hold messaging to expand its marketing efforts, offer answers to patients' frequently asked questions and provide information about Dr. Zimm's strong local roots as a third-generation practitioner in the Erie area.

On-Hold Messaging

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