70% of inbound phone
calls are placed on hold.
Are you using patient on-hold time wisely? Research shows the average caller spends 43 seconds on hold. Those valuable seconds could be filled with new service promotions, patient education, and other practice-specific messages.
Entertain patients, enhance your practice image and supplement your patient communication and marketing strategies in a matter of seconds with on-hold messaging!
- Share the experience, background and qualifications of your doctors and staff
- Introduce new treatments
- Provide tips for healthy living
- Remind patients of the importance of wellness screening
TeleVox’s on-hold messaging system provides on-hold messages and music for your existing telephone system. Why is it the on-hold messaging system your practice needs?
Our scriptwriters create effective on-hold messages that are directly related to your specialty and your practice, reflecting the image and personality of your office. TeleVox scriptwriters research each specialty and write on topics that patients and referring doctors really want to hear. Our message libraries contain hundreds of scripts and span a range of healthcare professions and specialties.
Messages for your on-hold system are recorded by voice talent in a professional studio, ensuring the highest audio quality available. You choose from a large selection of quality, royalty-free music to accompany your messages.
Easy to use
The USB-based design has no moving parts, greatly reducing the chances of equipment failure and extending the life of the player. The system is compatible with virtually every commercial phone system available today. With a simple audio connection, the on-hold messaging system will be up and running in a matter of minutes. Recordings are uploaded to the Internet where you can access them at any time, eliminating the need for shipping and storing CDs or other physical media.