It’s been proven. On-hold advertising results in more revenue. AT&T research found that 25-30% of callers make purchases based on on-hold information. A US West Communications survey concluded that on-hold advertising generates a 12% increase in requests for products and services mentioned during the waiting period.

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Case Studies

Avon Orthodontics

TeleVox technology helps Avon Orthodontics achieve 360-degree patient communication.

Central Arkansas Pediatric – Benton, AR

CAPC has replaced looping children’s music with informational content about the clinic and health tips for parents who call in to the practice.

Crovetti Orthopaedics & Sports Medicine – Henderson, NV

Crovetti Ortho has significantly impacted patient balances, no-shows, staff and mailing expenses with automated phone, text and email notifications.

Zimm Cataract & Laser Center – Erie, PA

Zimm Cataract uses Vox On-Hold messaging to expand its marketing efforts, offer answers to patients’ frequently asked questions and provide information about Dr. Zimm’s strong local roots as a third-generation practitioner in the Erie area.

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