Postal rates are out of control.
Letters, postcards, welcome packets – it doesn't matter. Whatever you're mailing is costing you more, and there's no end in sight. The U.S. Postal Service continues to push for postal rate increases. And when they're eventually approved, how will they impact your practice? How many appointment reminder cards are you mailing to patients? Fullerton Cardiovascular Medical Group has cut $800 in monthly mailing costs just by switching to automated telephone confirmations. Some organizations are getting rid of paper and switching to SMS and email messages. Mailing lab results to patients can really add up as well, especially if you're just firing out mailers to let patients know everything is OK. Those are unnecessary mailing costs, and we've got a solution for that.
Are you using the mail to try to attract new patients? Or get more visits out of your current ones? Click here to learn more about Budget-Conscious Marketing. Whether it's an attractive website or simply what your callers hear while on-hold, there are some inexpensive untapped opportunities you should be checking out.
Phone calls are expensive too.
Well, they are if your staff is making those calls manually. If you think you're saving money by having staff members call patients rather than mailing, you're in for a surprise. Jackson Eye Associates was spending over $2,500 a month calling patients with appointment reminders, recalls and so on. Not anymore. They've trusted these contacts to TeleVox so the staff can focus on other areas.
Problems solved.
It shouldn't cost you an arm and a leg just to stay in touch with your patients. Practices are partnering with TeleVox to not just stay in touch but actually engage their patients while saving money in the process. It's win-win, right? Click below to learn how these TeleVox solutions help you reduce patient communication expenses!
HouseCalls automated messaging system – Appointment confirmations, recalls, account balance notifications and more via phone, email and text message.
LabCalls lab delivery system – Reduce the resources spent phoning or mailing patients about their results. They'll have quicker access to those results through LabCalls. You'll save the communication costs.
WebPlus website design and hosting – Spending money on advertising for new patients? Patients these days are looking online, and WebPlus makes sure you're visible in their searches.
