Missed appointments mean missed revenue.
Let's say that in your average day about four patients don't show up for their appointment. Doesn't seem like too big of a deal, right? Sure there are a few holes in the schedule, but it's nice to have a quick breather during the busy day. But at an average appointment revenue of $100, that's $400 in revenue you're missing every day. $8,000 a month. $96,000 a year! NOW we're talking about serious annual revenue impact from only a handful of no-shows each day. Use our calculator to get a better feel for how no-shows are impacting your bottom line!
Appointment confirmations really work.
In a recent survey, 46.7% of practices who don't send appointment reminders today have a no-show rate over 10%. But for practices that DO remind patients of appointments, only 27.6% have a no-show rate that high. That's pretty strong evidence that reminders do make a difference.
How should you deliver those confirmations?
The same survey found that phone reminders are twice as effective as those sent through the mail. But 72% of practices say their staff could be better used focusing on tasks other than manual phone calls. And for many practices, there simply isn't enough time to consistently deliver reminders each day. TeleVox is taking that burden off of staff members, delivering personalized appointment confirmations via phone, email AND text message. Multi-channel communication for far less than the labor costs of manual callers. Click to read these success stories of reducing no-shows through automated confirmations!
Success Story #1 -- The Hand and Shoulder Center, Buffalo, NY -- Cut their no-show rate in half!
Success Story #2 -- Dothan OB/GYN -- Reduced no-shows have retained $33,000 annually!
The solution for appointment confirmations!
HouseCalls automated messaging system -- Interactive, personalized confirmations reduce the average practice's no-show rate by 25%. Choose any combination of phone, email and text messages to connect with your patients!
