The main objective of TeleVox's behavior modification programs is changing actions today. And many times it's only a matter of educating those members. For example, when someone makes an unnecessary visit to the ER, often times it's simply because they didn't know the proper place to go for immediate care. If this member remains uninformed about the proper route for urgent care, repeat ER visits can become quite a costly habit for your organization. TeleVox outreach offers a cost-effective method for educating members on preferred courses of action.
Schedule a consultation to learn more about TeleVox's behavior modification programs for:
Emergency Room Diversion
Encouraging member to use Urgent Care Centers can save your organization the high costs of unnecessary emergency room visits. A leading health plan used TeleVox outreach to cut repeat ER visits by more than 50%!
PCP Selection
Do your members know who to contact for non-urgent care? TeleVox can educate them on how to select a Primary Care Provider.
Readmission Avoidance
Inpatient follow-up education is key to keeping your long-term costs to a minimum. Reaching out to recently discharged patients is a great way to keep them informed about their conditions and reinforce their care plans.
Click HERE to schedule a consultation or learn more about TeleVox's behavior modification outreach!
