Hospitals & Enterprise

Peace Of Mind

How does your organization deliver lab test results to patients? For large clinics, hospitals and other healthcare systems, coordinating the delivery of test results via manual phone calls or letters can be time consuming, frustrating and inefficient. With LabCalls, doctors or staff assign lab result messages quickly and easily with the click of a mouse. From a touch-tone phone or Internet connection, patients call or log in to the LabCalls system to retrieve their results, using a unique PIN to ensure private access.

WHAT CAN LABCALLS DO FOR YOUR ORGANIZATION?
  • Reduce postage and printing costs
  • Decrease inbound phone traffic
  • Save staff time
  • Offer convenient access to results
  • Increase patient satisfaction
  • Relieve patient anxiety
  • Provide documentation of system activity
  • Ensure security and privacy
  • Establish uniformity in communication
  • Reduce malpractice exposure

Extensive Reporting

LabCalls reporting provides a detailed analysis of each day’s system activity. You’ll never wonder who assigned a lab result message or if a patient retrieved results. LabCalls enables you to create a reporting schedule that will ensure accurate audit trails and system log tracking. For further flexibility, LabCalls provides bidirectional integration with electronic medical record systems.

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