Utility - Downloads
White Papers
The Three Collections Standards: Reducing Bad Debt with Automated Messaging and Data Append Technologies
Download Article [ PDF 44KB ]
Case Studies
E.ON U.S. - Generating Interest in Demand Response Programs
Download Case Study [ PDF 970K ]
Mobile Gas
Download Case Study [ PDF 282K ]
Southern Company
Download Case Study [ PDF 895K ]
Orlando Utilities Commission
Download Case Study [ PDF 1.3MB ]
Related Articles
Proactive Automated Outbound Communications
Download Article [ PDF 903KB ]
Utility Industry Trends Toward Automated Messaging in Collections and Beyond
Download Article [ PDF 437KB ]
Resources
Customer Connections: Applications for Automated Messaging in a Utility
Download Article [ PDF 714KB ]
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