It’s About Time and Money
HouseCalls is designed to help you communicate more effectively with your customers at a significant savings compared to manual phone calls or direct mail. Whether you contact 25 or 25,000 customers per day, HouseCalls’ automated customer calling system delivers personal messages in a fraction of the time it would take to contact them manually, for considerably less than your current cost.
Innovative Technology
As the leader in automated messaging, HouseCalls provides the most advanced technology available with features like call detail reports, Caller ID display, multiple languages, response options, voice mail and call transfer. HouseCalls is a subscriber-based service with scalable architecture to grow with your needs.
It’s No Secret
Contacting your utility customers via telephone or direct mail is expensive, time consuming and often unsuccessful. With HouseCalls, you can automate customer notification services and efficiently deliver messages at any time of day, early evenings or even weekends. Each HouseCalls customized message contains important delivery data including customer name, dates, times, locations, amounts due or specific instructions.
Proven Track Record
HouseCalls is used by over 12,000 professional businesses, delivering more than 1,000,000 calls per day for organizations including gas, electric and water utilities. Patented HouseCalls technology and 14 years of proven success make TeleVox the broadcast voice messaging choice of business professionals.
Message Delivery
HouseCalls can be used for:
- Customer satisfaction surveys
- Outage and restoration notifications
- Service call reminders
- Collection calls
- Disconnect notices
- Marketing campaigns
- Extended warranty reminders
- Budget billing promotions
- Meter change-outs