It's About Time
Whether your practice sees 25 or 2,500 patients per day, there is simply not enough time in the day to effectively communicate with all of them. TeleVox's technology empowers thousands of practices to communicate with each of their patients in a reliable and cost-effective manner. Utilizing the perfect mix of technology and human touch, HouseCalls leads the healthcare industry in enhancing doctor-patient communication.
Introducing HouseCalls
Effortlessly contact patients with important information from your office at any time. Using personalized phone, text or e-mail messaging, HouseCalls will confirm appointments; recall patients due for their next office visit; follow-up on missed appointments; deliver birthday greetings; notify patients of overdue payments and much more. Each personalized HouseCalls message may include patient-specific details related to an office visit: patient's name, date and time, location, procedure instructions and a personal note from the doctor.
Multiple Messaging Options
Using HouseCalls is the most effective method for appointment confirmations and courtesy notifications. And as society continues to become more mobile, HouseCalls offers more convenient ways for you to reach your patients. Sixty-three percent of all U.S. cell phones use text messaging, and more people adopt this new technology every day. Practices that recognize the value of message portability are on the cutting edge, and that's why HouseCalls now offers the new SmartText feature. SmartText can deliver reminder text messages directly to your patients' cell phones, allowing them to receive reminders up to two hours before their scheduled appointment. Adding a text message to a HouseCalls phone and/or e-mail message allows you to create the appointment confirmation strategy that works best for your practice.
Powerful Versatility
Whether it's by phone, text or e-mail, HouseCalls keeps your patients informed through outbound messaging. All messages provide response options to ensure two-way communication. Daily reporting provides you with extensive documentation and peace of mind, letting you know who received their message, confirmed their appointment or requires a call back. The scalable architecture of HouseCalls enables it to grow with your practice, making it the perfect solution.
