It's About Time
For large healthcare organizations, there is simply not enough time in the day to effectively communicate with all patients. TeleVox's technology empowers the nation's top clinics and hospitals to achieve patient management goals, improve productivity and drive organizational performance in a reliable and cost-effective manner. Utilizing the perfect mix of technology and human touch, HouseCalls leads the healthcare industry in enhancing doctor-patient communication.
Introducing HouseCalls
Increase operational efficiencies by effortlessly contacting patients with important information at any time. Using personalized phone, text or e-mail messaging, HouseCalls will confirm appointments; recall patients due for their next visit; deliver account balance notifications; send wellness messages and much more. Each personalized HouseCalls message may include patient-specific details related to a visit: patient's name, date, time, location, procedure instructions and a personal note from the doctor.
Flexible Confirmation Options
Using HouseCalls is the most effective method for appointment confirmations. And as society continues to become more mobile, HouseCalls offers more convenient ways for you to reach your patients. Sixty-three percent of all U.S. cell phones use text messaging, and more people adopt this technology every day. Healthcare systems that recognize the value of message portability are on the cutting edge, and that's why HouseCalls now offers the SmartText feature. SmartText can deliver reminder text messages directly to your patients’ cell phones, allowing them to receive reminders up to two hours before their scheduled appointment. Adding a text message to a HouseCalls phone and/or e-mail message allows you to create the appointment confirmation strategy that works best for your organization.
Powerful Versatility
Many leading U.S. healthcare systems, hospitals and clinics have taken advantage of HouseCalls' detailed customization. It's ideal for a multi-specialty environment, as messages can be tailored to any specialty and different doctors are able to assign their own calling schedules. Daily reporting provides you with extensive documentation and peace of mind, letting you know who received their message, confirmed their appointment or required a call back. The scalable architecture of HouseCalls enables it to grow with your organization, making it the perfect solution.
