Patient engagement
starts here.
Ready to learn more?

Ready to
learn more?

Request Info

America's leading hospitals and health systems trust TeleVox.

TeleVox enables connection with patients on an individual level, delivering appointment notifications, post-visit communication and ongoing engagement messages with a level of personalization that can’t be achieved through large call centers or long contact lists.

TeleVox helps you establish and maintain a one-on-one dialogue with each and every patient through a variety of channels, including:

  • Voice notifications
  • Interactive emails
  • Interactive surveys
  • Two-way text messages
  • Test results delivery

Compliance — 42% of patients say they would better follow prescribed plans if they received encouragement from their doctors between visits. TeleVox refill reminders have led to $1.5 million annual cost savings for Excellus BlueCross BlueShield.

Access to Care — TeleVox enables efficient access to care on a patient-specific level, delivering pre-visit communications, recalls and rescheduling of broken appointments to keep patients on track. United Regional’s advance notice of cancellations has led to a 65% appointment refill rate.

Service Experience — Every patient interaction matters. Build provider-patient relationships by communicating throughout the care cycle. Sentara Healthcare used TeleVox notifications to drive a 26% response rate from patients with overdue preventive services.

Revenue Growth — Promote recalls, encourage preventive visits and collect appointment confirmations and cancellations to eliminate holes in the schedule. TeleVox helped Howard University reduce patient no-shows by 48%.

Revenue Recovery — Are you efficiently rescheduling after missed appointments? Are you giving patients convenient, user-friendly methods for resolving outstanding balances? Deliver these notifications without staff impact. Alegent Health collects $74 for every $1 spent on TeleVox notifications.

Care Delivery — 55% of providers don’t communicate between visits to provide care. TeleVox improves outcomes through numerous patient touchpoints. TeleVox helps Scottsdale Medical Imaging schedule over 1,200 mammograms annually.