Introducing PostcardPlus

TeleVox's PostcardPlus is an efficient solution for member communication that combines customized postcards or letters with automated preventive care telephone messages for a fraction of the cost. PostcardPlus ensures that your project will be completed on time while helping you realize strategic clinical and financial goals.

Through the Mail...

Choose a postcard from TeleVox's portfolio of more than 20 designs spanning a range of topics and covering all HEDIS measures. If you prefer, we can reproduce your existing postcard or letter. Once the design is complete, you simply provide the mailing addresses for the members, and we'll coordinate and send the mailing.

...And Over the Phone

The "plus" in PostcardPlus comes in the form of an automated personalized telephone call. Using HouseCalls®, TeleVox's automated messaging technology, you can follow-up on mailings to ensure that messages reach your members. HouseCalls has already helped more than 150 different MCOs, PBMs and DM organizations better reach their members. TeleVox's state-of-the-art data centers are capable of delivering millions of messages daily.

Postcard Services

Once you choose a postcard design, TeleVox's team of graphic designers and copywriters will help you customize the postcard to fit the needs of your organization. Once the postcard is complete, you simply provide the mailing addresses for the member recipients, and TeleVox will handle the rest.

Postcard services include:

  • Graphic design, pre-press preparation, visual aid proofing, disk preparation and press stand-by
  • Four-color process printing on 100 lb. card stock (glossy cover coating with matte black finish)
  • Variety of formats, including 4x6 and 6x9 rectangular sizes and newsletter postcards
  • Tab sealing to meet HIPAA requirements
  • Mailing list processing with optional addressing confirmation
  • Address automation and barcode printing
  • Mail sorting and postal tray processing
  • Drop-off and delivery service
  • USPS standard processing
  • USPS report filing
  • Foreign language verification