Introducing SmartAppend

SmartAppend, TeleVox's database management service, offers a precise and timely way to maintain member records. Our database management service utilizes the industry's most updated and exhaustive data to correct and expand your database.

Customizable Service

  • SmartAppend Batch - High speed and flexible service allows you to customize processing parameters. Clients upload member data via a secure, encrypted FTP server. SmartAppend uses information from the last 30 days to append, retrieve, verify and update member records in less than 72 hours.
  • SmartAppend Real-Time - This service offers rapid, real-time contact validation using the most recent information. Integrated system-to-system access allows for delivery of member records overnight.

Daily Updating

The SmartAppend database management service is updated nightly with up to one million new names, phone numbers and addresses.

Exhaustive Information

SmartAppend uses National Change of Address information as well as data from over 700 U.S. telephone companies representing more than 140 million individuals.

Multiple Data Fields

The SmartAppend database management service has the ability to go beyond standard name and address information. You can verify your members through a number of demographic and geographic identifiers.