Patients have lab work performed. Then what happens? They wait. And they wait. Some providers give no notification if results come back normal. Think about the anxiety that creates! Some organizations send letters to keep patients informed. But the mail is slow and postage rates continue to rise. Does your organization make manual calls to patients? Are you able to work it into an already hectic day?

Offering telephone and/or online lab reporting is a great way to proactively communicate with patients without the barriers of high communication costs or limited staff resources. Read below to learn how organizations are achieving communication goals through automated lab results reporting.

And give your patients some peace of mind!

Streamlining Operations It's a fact. Busy offices simply don't have time to call each and every patient with lab results. They don't have time to prepare letters, and they certainly don't have the resources to constantly field calls from patients inquiring about their results. Online lab reporting allows lab result messages to be assigned to patients with a few simple mouse clicks. It's essential to save time wherever you can, and lab results reporting is an ideal place to start. LEARN MORE

Reducing Costs Playing phone tag with patients to deliver lab results? How much is that time costing the organization? If you're sending mailers with lab results, you've certainly noticed rising postage rates that never seem to end. Automated lab results reporting reduces communication costs and makes a positive impact on your bottom line. LEARN MORE

Providing Patient Convenience Automating lab results gives patients 24/7 access to their information. No more waiting for mail delivery or anxiously anticipating a phone call. Patients can securely retrieve their test results at their own convenience using unique login information. Making sure patients get lab results as soon as possible helps establish the proactive, service-oriented image all organizations want to project. LEARN MORE