Ever heard that one before? Well, it's true. Whether you're collecting on overdue accounts, reminding patients of appointments or simply spreading the word about new services or procedures, your success is directly tied to how many patients you're able to reach — and how much money you spend in the process.
Finding it hard to complete all those reminder calls with your current staff? Isn't there a quick and effective way to send recall notices or contact past due accounts? An automated messaging system can reach any volume of patients within minutes through phone, email and/or text message.
Check out how an automated messaging system extends your patient communication and gets the numbers working in your favor.
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Reducing Costs
How much are you spending mailing appointment reminders to patients? With average per reminder costs of over a dollar, many organizations spend thousands in unnecessary communication expenses annually. Automated appointment reminders cost only pennies per message!
Maybe you're making manual confirmation calls instead. Why not relieve overburdened staff members of those duties and have them focus on other areas in daily operations? An automated messaging system turns saved staff time into significant cost savings. LEARN MORE |
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Eliminating No-Shows
Are no-shows a problem for your organization? Automated appointment systems reduce no-shows by an average of 25%. How much are those reduced no-shows worth to you over time? At $80 per visit, a 5,000 patient-per-month organization with a 25% average no-show rate will retain nearly $150,000 in revenue each year.
Your no-show rate might already be much lower. Perhaps your average revenue isn't so high. Maybe it's more! Regardless of the numbers, automated appointment reminders help you retain revenue you aren't keeping with other confirmation strategies. LEARN MORE |
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Increasing Revenue
How do you communicate with patients who need to schedule another visit? Automated messaging systems can deliver recall notifications that give you the opportunity to fill any holes in the schedule and maximize revenue opportunities.
What about those patients who visit once and never return? Consistently reaching out to these patients has proven to lead to additional visits and a long-term relationship with your organization. Maintain a patient-focused image while bringing new revenue! LEARN MORE |
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Streamlining Collections
There are a number of reasons why your patients may have overdue account balances. Communication shouldn't be one of them. Notifications through an automated messaging system consistently increase collections for organizations of all sizes.
Messages can feature information specific to each patient, including name, date and amount due. Benefit from more successful collections while maintaining records of when each patient has been contacted. Automated messaging systems claim up to four times greater success than other collection strategies. LEARN MORE
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