Testimonials

"I think one of the best business decisions that I've made in the last few years in my practice has been signing up with TeleVox and T.LINK!"

"T.LINK has decreased our use of printed appointment reminders because our patients receive this information by email. Patients love that they can access their appointment and account information 24/7. Our number of missed appointments has decreased and our ability to effectively communicate with our patients has increased! Thanks T.LINK for making my job easier!"

"Our patients love the T.LINK service! Getting email reminders, our newsletter and being able to view account information and appointment history is so beneficial."

"We think of T.LINK as a customer relations system. It's a way to give our patients the best service that we can."

"Our patients like having access to their appointment information and being able to make payments online. T.LINK also makes it easy for them to notify us of address and insurance changes. T.LINK gives our patients an added bonus of convenience."

"Our patients think T.LINK is wonderful. It saves them time because they can easily look up their information instead of calling the office. T.LINK really helps us communicate better with our patients."

"T.LINK is fantastic! We have received very positive feedback from our patients about T.LINK. They enjoy being able to access their account and appointment information from home, and appreciate the extra personal touch that T.LINK provides."

"Adding the T.LINK feature to our website has enabled many patients to make their payments at their convenience as well as check on appointments and account balances. Our patients are very impressed that we have these services available online."

"Our patients and parents think our website is awesome and they love T.LINK."

"T.LINK has improved front desk operations and reduced incoming calls."

"We are excited that our office is a part of your T.LINK family. We have had very positive responses from our patients and parents. With so many people using computers these days, the email reminders have helped eliminate missed appointments."

"The best part of T.LINK is the email appointment reminders. Our patients really like receiving email from us, and it has definitely helped decrease our no-shows. Even our patients who live out of the country consistently show up for their appointments because they get a reminder from T.LINK. T.LINK really saves us money."

"Since patients can check their appointments online with T.LINK, we have fewer incoming calls."

"We've had a very positive patient response to T.LINK."

"We can always rely on T.LINK. Even if our system goes down, we know that we can access our daily patient schedule with T.LINK."

"Continuous and prompt support of staff members at TeleVox have provided excellent assistance to us while implementing this new feature to our office."

"As you can see, we had a great pizza party thanks to TeleVox and T.LINK! We're working on our next 200!"

"With T.LINK we have empowered our patients to check on their appointments, account balances, make payments online, and view any office updates without having to call our office. This has freed up our time tremendously. I truly don't know how we survived without T.LINK. Our patients absolutely love it."

"The majority of our patients are utilizing T.LINK already, and more patients inquire about signing up for T.LINK every day."

"Our patients are thrilled with our website. We have two satellite offices and our site provides maps and driving directions, which the patients absolutely love."

"The ability to communicate with all of our patients through e-mail is fabulous. T.LINK makes it easy for us to send email announcements and even get patient feedback on the various technology systems that we use in the office. T.LINK has given our patients a great way to keep in touch with the doctor and lets them know we value their opinions. We've been able to gather and implement patient suggestions to make their experience with us even better."

"T.LINK is such a high-tech product that we thought it would be hard to learn to use. But it's actually very user friendly. And if we ever have any questions, the support we receive from TeleVox is excellent. I highly recommend T.LINK as a great time-saving patient service tool for other practices."

"Since we've started using T.LINK, it's been much easier for our staff to stay on top of things in the office. We also have a more open line of communication with our patients. In fact, we think of ourselves as —Ëœthe follow-up queens' now! I truly think that T.LINK has made it easier for patients to work with us."

"T.LINK has been great! Our patients enjoy the convenience of accessing their patient accounts through our website. And we love that they are making their payments online."

"We had been talking about setting up a website for quite awhile, but wanted it to be really outstanding. T.LINK stood out to us because of the ability to allow patients to interact with us through email, check appointments and make payments. It is not simply a marketing tool, our website is actually useful for existing patients."

"We had been looking into TeleVox and another company to determine which company we wanted to host our website and provide an online communications system. Several things made us prefer TeleVox. One was the amazing support we had always received on HouseCalls. Another was the relationship TeleVox has with Dolphin, our management system. The main thing that impressed us was the attitude of 'What can we do for you?' The reps really listened to us and our needs rather than telling us how to use their system."