90% of dentists and orthodontists agree that patients should have a convenient 24/7 connection to the practice.

Connection — it's an important building block in establishing a mutually beneficial patient-provider relationship. Connecting with patients goes beyond the time they spend in your office. Patients that are in communication with your practice on a regular basis are more likely to keep appointments, keep their treatment on track and pay their bills on time. It's a win-win.

Enable better communicationT.LINK EC helps you send email and SMS appointment confirmations, recall messages and more. Our custom reporting features allow you to see in real-time who confirmed their appointment, who needs an additional reminder or who cancelled and needs to reschedule. If a patient happens to forget, our solution allows you to easily send recall messages, ensuring there's no lapse in care.

Enable preference management Patients have the ability to manage how they receive communication from you and what types of information they receive. So you know you're always communicating with patients based on their individual preferences.

Enable easy access T.LINK EC allows patients to view and confirm appointments online. They can even view a complete history of their treatment and associated appointments with your office. A simple click allows patients to add appointments to their calendar.

Enable easy payments Patients can securely access their account balance and make easy online payments to your office with just a few clicks. T.LINK EC also provides complete payment history and insurance information.

Enable sharing Patients can view their treatment graphics, such as Invisalign® ClinCheck® animations, and share with friends and family through email.

Enable 24/7 care With T.LINK EC's AfterHours, you can be sure your patients can always reach you. AfterHours give patients with an emergency the option of paging the doctor or for less pressing concerns, leaving a voicemail for the staff.

  • At A Glance:

  • Appointment confirmations, recalls and more

  • Email and SMS message delivery

  • Online access to appointment information

  • Online bill payment

  • 24/7 emergency contact services