As your busy practice closes for the evening, you and your staff care for patients and wrap up the day's business. But what happens when a patient has an emergency and needs to reach you after the office has closed? What if another doctor has an urgent question or a lab needs to make your staff aware of a delay?
T.LINK EC AfterHours gives patients with emergency needs after regular business hours the option of paging the doctor or for less pressing concerns, leaving a voicemail.
- The page can be received via telephone, pager or email by the doctor or one of a number of designated recipients.
- The recipient may listen to the emergency message by phone or over the Internet.
- AfterHours will page/email the designated contact at pre-set intervals until an emergency message is accepted or expires.
- A doctor or clinical staff member may screen AfterHours messages before returning pages.
- Voicemail boxes are provided for every staff member and can be accessed remotely.
- Personal email addresses may be used for notification purposes if desired.
- Each staff member can record a voicemail greeting and information/instructions for routine calls.
- AfterHours can be activated over nights, weekends and holidays and during lunch breaks, administration days or staff meetings.
- Virtual Office features link staff 24/7.
T.LINK EC AfterHours provides doctor and staff with online tools to streamline practice operations and communication.
- Calendars for uniforms, sick or vacation days, birthdays, administration days, staff meetings, recurring tasks and other events can be created and shared quickly and easily.
- Doctor and staff can view calendars in-office or from home.
- Online notes - from staff meetings to training to office policies and procedures - can be posted from one staff member to another or to the entire practice.
- Online notes can be reviewed in-office or remotely.
