Hear what our customers are saying about HouseCalls!
"We've had HouseCalls so long I can't remember how it used to be!! However, you can always count on the automated appointment reminders going out. When we were doing all of our reminder phone calls manually, we could easily forget to call someone."
"HouseCalls frees staff up from the phones, which is more productive. Our patients who are in retention are reminded to bring their retainers to their appointments. Those appointments would have to be rescheduled if they did not bring them. We also get praise and thanks for the birthday song HouseCalls delivers to our patients."
"HouseCalls is a valuable timesaver and helps us keep our schedule — especially our long banding appointments and new patient appointments."
"The first benefit is the amount of time you will save if you make reminder calls. It will free up that time completely. The second benefit is the drastic decrease in no-shows. HouseCalls gives each patient option to choose from, and they can leave messages. If they can't make the appointment, we know as soon as we are open, which gives us the opportunity to fill the slot. This is especially beneficial for lengthy appointments, as it saves us untold dollars in missed revenue."
"We used to make a reminder call to patients having lengthy appointments the following day. Now, we depend on HouseCalls to call all the patients having appointments the following day — not just the patients with lengthy appointments. Also, we used to send a holiday card through the mail to all of our active patients. Now, we use HouseCalls to send a holiday greeting message to our patients."
"The level of professionalism that HouseCalls bring is unmatched. With a large practice like ours, we must be able to communicate with a large number of patients during a time when they are most likely to be at home. HouseCalls makes this possible."
