Swine Flu Education - Sample Script
This is Central Healthcare calling with an important message about Swine Flu.
The Swine Flu is a new influenza strain and is actively being monitored by governments and health agencies around the world. We want you to know that we are also monitoring the situation very carefully and will help to provide you with any information that you need.
The symptoms of Swine flu appear to be similar to those produced by the standard seasonal flu. They include fever, cough, sore throat, body aches, chills and fatigue. If you experience any of these symptoms, please schedule an appointment with your primary care physician.
If you have any questions, please call us at 1-888-888-8888. Thank you.
Swine Flu Prevention - Sample Script
Hello! This is your care provider calling with an important message.
A new influenza strain outbreak has been reported and is actively being monitored by governments and health agencies around the world.
Here are some general guidelines of what to do to stay healthy and avoid getting any type of flu:
- Stay home and contact a health professional if you experience any flu like symptoms. Symptoms of swine flu in humans appear to be similar to those produced by standard, seasonal flu. These include fever, cough, sore throat, body aches, chills and fatigue.
- Avoid close contact with people who are sick. Influenza is thought to spread mainly person to person through coughing or sneezing of infected people.
- Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hands cleaners are also effective.
- Avoid touching your eyes, nose, and mouth.
- Cover your mouth or nose with a tissue when coughing or sneezing.
Swine Flu ER Diversion - Sample Script
Hello. This is an important message from Central Healthcare concerning the H1N1 virus, commonly known as Swine Flu.
We understand many of you have questions and concerns about H1N1. Central Healthcare has a nurse help line available to you 24 hours a day 7 days a week. The number is 1-800-000-0000. They can help you determine whether influenza testing or treatment is needed.
Call your doctor or the nurse help line if you have questions or symptoms. The emergency room is for life threatening emergencies. Emergency rooms will have a long wait, so you might risk infecting others or becoming infected yourself.
There are some things you can do to protect yourself and your family:
- Stay home if you are sick and call your doctor.
- Avoid people that are sick. The flu is spread through the coughing or sneezing of infected people.
- Wash your hands often.
- Avoid touching your eyes, nose and mouth.
- Cover your mouth or nose with a tissue when coughing or sneezing. If you don‮t have a tissues cough or sneeze into your arm. Wash your hands carefully afterward.
General Flu Message - Sample Script 1
Good evening. Central Healthcare is calling to remind (Identification First Name) about the importance of receiving flu and pneumonia vaccines this year. Please press 1 to listen to this important message. If you have a rotary phone, please stay on the line.
According to the U.S. Centers for Disease Control & Preventions (CDC), more than 100,000 people are hospitalized and more than 20,000 people die from the flu and its complications every year. Pneumococcal disease is a serious disease that is responsible for 40,000 or more deaths in the United States each year. Vaccines are safe and the main way to keep from getting flu and pneumococcal disease. Please check with your PCP to see if these vaccines are right for you. Please take precautions this year and schedule your flu and pneumonia shots today. If you have any questions, please call our office at 800-800-8000 Monday through Friday between the hours of 8 am and 5 pm.
To replay this message, press 2.
General Flu Message - Sample Script 2
Good afternoon. Central Healthcare is calling to remind (Patient's First Name Merge) about the importance of receiving a flu shot this year. The flu is more than the sniffles. It's coughing. It's fever. It's aching. And it can lead to pneumonia. A flu shot is your best protection against the flu. The influenza or flu vaccine is updated each year and protection develops about 2 weeks after getting the shot and may last up to a year. Who should get a flu shot? It's not just the elderly who are in danger of being hospitalized or dying from the flu. It's many more. And it could be you. The flu is most common among persons over the age of 50. Particularly if you suffer from any other health problems such as heart disease, diabetes, asthma, or kidney disease. Please check with your primary care physician to see if the flu shot is right for you. If you have any questions, please call us at 1-800-800-8000 Monday through Friday between 8am and 5pm. Remember - a flu shot is your best protection against the flu.
To repeat this message, please press 2.
