You Can't Afford to Operate Without It

Let's face it, when it comes to entrusting the personal information of your customers to an outside service provider, there's no room for error. The risk to both your customers' security and your reputation is substantial if the proper protocols for data security are not in place. So don't take the risk. You shouldn't be doing business with any service provider that doesn't have the security of your data as their top priority.

As the nation's leading provider of Engagement Communications technology, TeleVox realizes its obligation to extend comprehensive security practices to all of our clients. We do more than achieve compliance; we approach information security proactively to cover all phases of the Data Lifecycle as a best-in-class practice for our clients. We understand that, as a provider of Engagement Communications solutions, data security should be built into all of our service offerings and integrated as an extension of your business.

Our Data Lifecycle Security framework is designed to protect your data during all phases of the Lifecycle.

Transfer - TeleVox has mechanisms in place to ensure Data Security and Network Security during the transfer of your customer data from your server to ours.

Storage - TeleVox utilizes extensive and strict protocols designed around best practices to safeguard your customer data where it spends the most time – our data center. Our strict protocols cover the areas of Data Security, Network Security, Facility Security, Personal Data Security and Privacy Protection.

Delivery - TeleVox is experienced in delivering important messages to your customers on your behalf while strictly adhering to the latest regulations. Our comprehensive approach to delivery includes measures for Data Security, Network Security and Federal and State Regulations.

Click here to read about the Transfer phase of the Data Lifecycle.