Articles

Health systems embrace patient engagement communications to promote preventive care, manage chronic disease

by Scott Zimmerman

Steps health systems can to take to maximize their existing appointment reminder systems to plan preventive care outreach campaigns that drive increased revenue

In the brave new world of value-based healthcare delivery, hospitals and health systems are focused on three primary goals for improving health outcomes: keep healthy patients healthy; prevent at-risk patients from developing chronic conditions; and closely manage patients with chronic diseases so that they don’t lapse into acute conditions. Read More

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Want to increase revenue? Promote preventative care

by Scott Zimmerman

Medical practices are taking a financial hit as Medicare and Medicaid reduce reimbursements. Meanwhile, negotiations with private insurers are becoming even more challenging as insurance companies draft contracts asking physicians to join formal accountable care organizations, a move that changes the way physicians are compensated. Read More

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Insight: Tackling healthcare’s costly problem of missed appointments

Most providers are barely scratching the surface with helpful technology.

by Scott Zimmerman

Missed appointments cost the U.S. healthcare system more than $150 billion a year. Read More

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The Push to Telehealth Is On

Guest post by Scott Zimmerman

If you caught Maria Bartiromo’s interview with ex-Apple CEO John Sculley in late December, you would have heard him say this to the Fox Business Network’s Global Markets Editor:

“Telehealth is going to be a booming industry.”

Why? Read More

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With Rise of Remote Healthcare, Are Physicians Equipped for Engaged Patients?

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by Scott Zimmerman

Is your healthcare organization ready for a new breed of patient? Individuals who want or need to play a more active part in their health, and who expect their physicians to do the same? Read More

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Patient engagement technologies: How to stay in touch and HIPAA-compliant

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by Rebekah Johnson, Senior Compliance Manager, West Corporation

Technology has become so woven into the fabric of our society that it often overshadows face-to-face communication. Read More

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NSA Surveillance Revelations Bring Attention to Need for More Privacy and Security among Third-Party Vendors

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by Rebekah Johnson

When Edward Snowden shed light on the National Security Administration’s surveillance programs, Americans were left asking many questions. Read More

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Personalized Digital Care: Enhancing Patient Experience Between Visits

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by Scott Zimmerman

Editor’s Note: Most physicians are completely comfortable with digital technology. Several studies confirm that they often look online for medical or professional information, and they frequently use email to communicate with colleagues. Read More

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High-Tech Healthcare Engagement: Helping Women Make Their Own Health a Priority

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by Scott Zimmerman

Conventional wisdom tells us that women take care of everyone else before taking care of themselves, and research, including our own, supports this. Read More

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Engagement Communications for Better Practice Management

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by Scott Zimmerman

Utilizing this technology will ensure that you’re getting the best out of your patients — and that they’re getting the best out of you. Read More

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Digital Disclosure Is Saving Lives

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by Scott Zimmerman

New treatments or advice for preventing medical conditions are released to the public on a regular basis, yet 115 million Americans still don’t feel healthy. Read More

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Helping Patients Better Manage Chronic Disease

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by Scott Zimmerman

The future of disease management is all about engagement.

Patients who don’t comply with the disease management plans prescribed by their physicians put their own health at risk. Read More

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Guest Opinion: The Time Is Now For Healthcare Change

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by Scott Zimmerman

Every eight seconds, another baby boomer qualifies for Medicare. By the time you finish reading this, 38 more people will become eligible for the program. Read More

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Engagement Communications: The Difference It Will Make To Your Healthcare Enterprise And Your Patients

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by Scott Zimmerman

Hospitals are struggling to make ends meet. Uncompensated care costs in 2010 nationally totaled $39.3 billion, according to the American Hospital Association. Read More

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Deciphering the Electric Bill to Save Energy, Money

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by Scott Zimmerman

People pay little attention to electricity meters. The monthly bill comes and goes. As long as there is not a noticeable rise, the use details are not interesting to consumers. Read More

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Braving the Storm

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by Scott Zimmerman

Seven Tips for Using Engagement Communications to Weather-Proof Your Customers

The tornado that struck Joplin, MO, this year crushed nearly a third of the city. Read More

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