Editor’s Note: Most physicians are completely comfortable with digital technology. Several studies confirm that they often look online for medical or professional information, and they frequently use email to communicate with colleagues.
Conventional wisdom tells us that women take care of everyone else before taking care of themselves, and research, including our own, supports this.
Utilizing this technology will ensure that you’re getting the best out of your patients — and that they’re getting the best out of you.
Every eight seconds, another baby boomer qualifies for Medicare. By the time you finish reading this, 38 more people will become eligible for the program.
Engagement Communications: The Difference It Will Make To Your Healthcare Enterprise And Your Patients
Hospitals are struggling to make ends meet. Uncompensated care costs in 2010 nationally totaled $39.3 billion, according to the American Hospital Association.
People pay little attention to electricity meters. The monthly bill comes and goes. As long as there is not a noticeable rise, the use details are not interesting to consumers.
The days of collecting customer feedback through an annual survey are over. Today, retailers are utilizing online and mobile tools that not only serve as “real-time” feedback mechanisms, but also act as bustling hubs of customer conversations and activity online.
It’s a sign of the times and a testament to the power of the consumer. Today, everywhere you look online, you find customer reviews.
A new way for utilities to encourage their customers to improve their energy-saving efforts.
It’s summer time and residents are welcoming the winner weather by opening the windows, heading back outside and undertaking the annual tradition of spring cleaning.
Sports and energy drinks are becoming increasingly popular with teens, and dentists are becoming concerned about the lasting impact this trend may have on oral health.
In today’s healthcare industry, more consumers are relying on their physicians not only to diagnose and treat medical problems, but also to provide guidance on how to make the most of their healthcare benefits.
As the credit card bills from Christmas arrive in the mail, you’d think people would tighten their belts in January. But post-holiday sales drew crowds back into department stores for further retail therapy.
What You Need to Know About Protecting Your Practice on the Largest Social Network
by Charity Mason
More and more orthodontic practices are adding a Facebook business page to their arsenal, and with good reason; they’ve learned that it is a powerful tool to market and stay close to their patients.
Taking medications, engaging in healthy lifestyles and quitting harmful habits are vital for good health, but patients often resist the advice of health care providers and thus neglect what is in their best interests.
I believe that the old adage “it goes without saying” is a major factor in the breakdown of relationships – personal, social and professional.
While perfect white smiles are the accessory du jour in Hollywood and beyond, let’s face it — no one really likes to go to the dentist.
Definitely not all for one and one for all.
“All for one and one for all!”
In addition to being the rallying cry of The Three Musketeers, that famous phrase is a pretty good illustration of the value of unified communications (UC), which integrates disparate technologies — such as voicemail, short message service (SMS) texts, and Internet Protocol–based telephone and call control — for the betterment of communications.
The changes in the economy due to the recession have directly affected the retailer/consumer relationship, specifically consumer loyalty. Consumers are more concerned about their own finances than they are about sticking with a retailer.
Engagement communications help improve customer interactions while reducing service costs.
Consumers are increasingly agnostic as to whether they buy their goods in-store, over the phone, or online.
TeleVox recently surveyed 100 U.S. dental and orthodontic practices about how they manage their past due accounts, and uncovered the following trends.
Stephen Covey’s Seven Habits of Highly Effective People was first published in 1989, and has since sold millions of copies and spawned a multitude of “lookalike” self-help guides — all created with the common purpose of helping people and businesses become more effective and efficient.