Seriously, who couldn’t use an extra hand? We know how hard it is to get everything done in your demanding business. Members and customers need attention, the need for outgoing collection calls is increasing, phones ringing off the hook, and so on and so on. We don’t envy you. But we would like to help.

First, the easy part. An automated messaging system lets you contact credit union members or bank customers with those messages that MUST be delivered. Past due account notifications and collection calls without the long hours and high costs of manual or mailed communication. Automated messaging systems let you handle communication you WANT to make as well. Improving member and client relations and increasing revenue by reaching out to market promotional interest rates or make additional calls.

We’ll be glad to join your staff. And we won’t take your parking space.

 

Reducing Costs

How much are you spending mailing promotional materials and past due notices to clients? With average per reminder costs of over a dollar, many banks and credit unions spend thousands in unnecessary communication expenses annually. Automated notifications cost only a few cents per message!

Maybe you’re making manual collection calls instead. Why not relieve overburdened staff members of those duties and have them focus on other areas in the business? An automated messaging system turns saved staff time into significant cost savings. LEARN MORE

Improving Collections

There are a number of reasons why your clients have overdue account balances. Communication shouldn’t be one of them. Notifications through an automated messaging system consistently increase collections for banks and credit unions of all sizes.

Messages can feature information specific to each customer or member, including name, date and amount due. Benefit from more successful collections while maintaining records of when each person has been contacted. Automated messaging systems claim up to four times greater success than other collection strategies. LEARN MORE

Marketing Programs

Do you often wish you had time to reach out to your clients proactively? Do you have a special event you would like to remind customers or members about? What about special financing or loan rates? HouseCalls is a great way to reach out in a calm, courteous and professional way without taking time out of your busy day to call them personally. LEARN MORE

Increasing Revenue

How do you communicate with members or clients who need a gentle reminder to pay their past due balance each month? Automated messaging systems can deliver a custom notification strategy for your bank or credit union each month, giving you the opportunity to maximize revenue opportunities.

What about those clients or members who are more seriously past due? Using an automated system to contact early stage delinquent accounts allows you to focus your more serious collection efforts on your 30-60-90-day past due accounts. Maintain a customer-focused image while bringing new revenue into your organization! LEARN MORE