Patient Preference for Text Drives Engagement for Vanderbilt

Vanderbilt Medical Center is one of the newest TeleVox clients to adopt text messaging as part of its patient communication strategy, and they recently shared some outstanding results.

Patients are now able to choose between receiving a text message or a phone call to remind them of their next appointment, and because of this opportunity to select a preference, response rates for both methods are very high. Before offering this option, all patients received a phone call regardless of what… Read the rest

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Texting: The Patient Communication of the Future [INFOGRAPHIC]

Looking for one good reason to communicate with patients via text message? We'll give you 10.

Our newest infographic illustrates how text messaging helps you achieve provider-patient communication goals - enabling quicker response to appointment-related messages, allowing for two-way interaction and improving access to care for all patients. You'll also learn how optimized opt-in processes and fallback features have made it easier than ever to rely on text messaging as part of a multichannel patient engagement strategy.

Like… Read the rest

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Meaningful Use: The Power of Preventative Care Reminders

Anyone preparing for Meaningful Use attestation has come face-to-face with these three words: Preventative Care Reminders. They’re not optional – definitely a “have to” on the road to successful attestation. But thinking about Preventative Care Reminders with the right mindset can help you open up huge opportunities for improved patient care and increased revenue.

Early on in the Meaningful Use program, appointment reminders qualified as Preventative Care Reminders with the idea that the reminder was about maintaining compliance. This… Read the rest

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More Evidence That Patients Want Care Alerts

Recent TeleVox research has found that patients are longing for more communications from their providers related to their ongoing care. Several of our Healthy World reports have concluded that this increased communication is a key element of effective patient education and high satisfaction ratings for providers.

The need for increased care alerts has most recently been confirmed in a global survey of 2,200 smartphone users conducted by FICO, a predictive analytics and decision management company. The study… Read the rest

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Google My Business – A Simplified Interface for All

In early June, Google rolled out Google My Business – a new unified interface that's designed to make life easier for local businesses as well as brands so they can be more easily found within the Google landscape. Google My Business is a very big change that is being well received.

Since Google+ Local was introduced, managing local listings and content across Google has been confusing to just about everybody. The idea behind the new tool is to… Read the rest

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Utilizing Social Media for Dental Online Marketing

Rather than viewing social media as merely a way to stay in touch with friends, family, and old classmates, dentists should instead see it as a powerful, accessible, and inexpensive tool that they can put to good use in their marketing efforts. Social media sites are a great way to advertise aspects of your dental practice that make it stand out from the competition. As with any new innovation, social media must be used correctly. The right social media… Read the rest

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July is Juvenile Arthritis Awareness Month

Did you know that more than 300,000 children under the age of 16 are affected by arthritis?

A disease that frequently goes undiagnosed due to lack of patient and parent awareness will be received much-needed extra attention during July's Juvenile Arthritis Awareness Month. Click here for the Arthritis Foundation's information on juvenile arthrits (JA), including causes, effects and treatment options. They have also shared helpful resources for patients on Having JA: What to Expect and Daily LifeRead the rest

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Medication Compliance: Vital Medication Management Tips

Proper medication management is essential for anyone who takes more than one type of medication, which is also known as polypharmacy. Elderly patients are a prime example of individuals who take several different types of pills and vitamins, and proper medication management can potentially save their lives as well as their health.

How can healthcare providers help? Here are several medication management tips you can share that will drive better results from these non-compliant patients.

Make Sure Patients KnowRead the rest

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Kids of the Past vs. Kids of the Internet Generation [INFOGRAPHIC]

Want a glimpse into the future of your practice? This insight into the communication, technology and social habits of the "Internet Generation" could be the key to effective patient engagement strategies down the road.

Review the HostGator infographic below to see just how different members of the Internet Generation are from their parents...as if we didn't already know that.

Many of you are already serving these patients today, while other practices have some time to prepare for… Read the rest

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Four Effective Marketing Tips for Orthodontic Practices

The last thing many orthodontists want to deal with is dental practice marketing. Unfortunately, if you don’t devote some time to marketing you may find that your practice isn’t as successful as you’d like for it to be. Rather than viewing marketing as a source of frustration and confusion, it’s better to view it as a creative project and something that you can have a little fun with. No matter which approach you choose to take, it’s best to… Read the rest

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New CDC Report Is a Win for Youth Smoking Interventions

According to a report released by the CDC on June 12, only 15.7% of American high school students reported smoking at least one cigarette in the last 30 days. Why is that a big deal? It's the lowest rate since the first National Youth Risk Behavior Survey was published in 1991, when teenagers reported the same experience at a 23.8% rate.

The new survey data also marks the first time the U.S. has met the government's HealthyRead the rest

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Childhood Obesity in the West

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "The Childhood Obesity Epidemic: Poor Health Habits Threaten the Future of America's Youth", which exposes the need for more interaction between doctors and parents to combat childhood obesity. Download it HERE!

Healthy, and non-healthy, food choices have consequences. When Americans eat healthy, our body runs like a well-oiled machine. Unfortunately, when we put the wrong types of food in our body, and don’t exercise on top of… Read the rest

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Hot Links! – Resources and Recommendations for a Healthy Summer

Though summer doesn't officially start for more than a week, in my neck of the woods it feels like it's already here! Whether your area is already experiencing the summer heat or it's just now warming up, there's no better time to make sure patients have the information they need for a safe and healthy summer.

Thankfully, there are numerous resources to help us out. Below are just a handful of the helpful articles and posts available to carry… Read the rest

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Miles Apart: How Women and Men Use Social Media and Mobile [INFOGRAPHIC]

Interested to know the differences in how women and men use their mobile devices and interact with social media? A new infographic from FinancesOnline.com and Ruby Media offers valuable insights you may be able to leverage in your practice's patient engagement strategy.

Here are the three insights that I found most interesting:
71% of women are likely to follow or "like" a brand for deals, compared to only 18% of men. If your practice ever… Read the rest

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Childhood Obesity in the Northeast

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "The Childhood Obesity Epidemic: Poor Health Habits Threaten the Future of America's Youth", which exposes the need for more interaction between doctors and parents to combat childhood obesity. Download it HERE!

The Northeast region is known for its climate: varying between beautiful summers and frigid winters. Exercise is promoted throughout the region thanks to the numerous trails and bike paths that wind through nature. Not only does… Read the rest

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