Your Patients and Social Media Usage

The Pew Research Center's Internet and American Life project has released a new report on how Americans are interacting with various social networks today. The report covers popularity of the different social media platforms with breakdowns of usage across different demographic factors, including gender, age, education, income and more.

If you're currently in the process of fine-tuning your practice's social media strategy (because honestly, you should ALWAYS be doing this), you can click HERE to get the full… Read the rest

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Earning Trust through Patient Engagement

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "Technology Beyond the Exam Room", which discusses issues to consider when incorporating high-tech engagement into treatment plans. Download it HERE!

Most patients, at some point, have met with a doctor who took that extra five minutes to ask about their job, or discuss their child’s recent school play. It’s in these moments that a patient begins to build trust and a sense that their physician cares about… Read the rest

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Resource to Promote Preventive Health Activity

For many practices, a goal at the beginning of the year is to increase focus on educating patients about preventive health opportunities. Introducing patients to important screenings and preventive exams can not only drive revenue for the practice but also fuel improved outcomes by better engaging patients in their ongoing health.

As practices begin to build a strategy for how they will connect with patients throughout the year, one of the most-often referenced resources is the National Health Observances calendar,… Read the rest

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Save Your Eyes: Get Screened for Glaucoma [INFOGRAPHIC]

January is National Glaucoma Awareness Month - a health observance that calls extra attention to a condition that currently affects 2.7 million Americans over the age of 40.

According to a 2013 report from Prevent Blindness, glaucoma and disorders of the optic nerve cost $5.8 billion annually, with an annual per-person treatment cost of $2,170. Given the high prevalence of glaucoma in the U.S. and the healthcare dollars at stake, how are you helping patients recognize the risk… Read the rest

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Improving Patient Loyalty [INFOGRAPHIC]

One of the most pressing challenges for today's healthcare organizations is building long-lasting relationships with patients.

Making communication improvements that personalize routine interactions and address patients' emotional, physical and clinical needs are key steps to improving patient satisfaction and ensuring loyalty. Has your organization adopted these relationship-building strategies?

This Improving Patient Loyalty infographic covers how to humanize interactions with patients, asking for patient feedback on your communication style, educating about support for potential concerns, confirming understanding of information you have… Read the rest

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What Does That Mean? – January’s Set of Online Marketing Buzzwords and Why They Matter to You

We hope everyone had a great holiday season and is ready for the start of 2015! With the New Year in full swing, it’s important to stay on top of your online marketing efforts since more likely than not, your competition is doing so as well! Below are some refreshers of five important SEO and marketing buzzwords and their meaning. Check out our previous posts on this topic HERE and HERE. And stay tuned for… Read the rest

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Happy Holidays and One Important Question

We're excited to wrap up another year of the Engage blog, and we hope you've had as much fun learning about patient engagement strategies as we have had sharing them with you.

We wish you Happy Holidays and look forward to providing more ideas, conversation starters and general "food for thought" in the new year! In the meantime, we'd like to leave you with one simple but very important question:

What is the single most impactful communication element your practiceRead the rest

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The Diabetes Disconnect: Staying the Course

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation", which examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes. Download it HERE!

For communication to really deliver results, it helps to understand the gaps between the perceptions of doctors and patients. Discussing Diabetes shows that when it comes to diabetes — and health issues related to weight… Read the rest

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The Diabetes Disconnect: Calories vs. Genetics

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation", which examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes. Download it HERE!

For communication to really deliver results, it helps to understand the gaps between the perceptions of doctors and patients. Discussing Diabetes shows that when it comes to diabetes — and health issues related to weight… Read the rest

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The Diabetes Disconnect: The Weight of the Nation

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation", which examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes. Download it HERE!

For communication to really deliver results, it helps to understand the gaps between the perceptions of doctors and patients. Discussing Diabetes shows that when it comes to diabetes — and health issues related to weight… Read the rest

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What Does That Mean? – 5 More Online Marketing Buzzwords and Why They Matter to You

In the world of SEO and online marketing, there are a number of terms thrown out at us and deemed as “important” from authoritative figures on the web. But which of these terms are worthy of our time and attention? Last month, we shared 5 key SEO and marketing buzzwords, their definitions, and why they matter to your practice. Each term plays an important role in establishing a strong presence online.

If you read the title of this post, you… Read the rest

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The Benefits of Healthy Eating [INFOGRAPHIC]

From the bright minds at Nursing School Hub, here's an infographic to help you communicate the importance of healthy eating to your patients.

Learn how fats, proteins and other elements of our food work together to make sure our body has everything it needs. You'll also learn the best sources for essential nutrients and get an interesting perspective on how certain eating habits and choices can add up to a decade to your life!

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Preparing Patients for Safe Toys and Gifts Month

Every once in a while, we use the Engage blog to keep you aware of important health observances. December has a particularly interesting and timely observance as we move further into the holiday season - Safe Toys and Gifts Month.

Has your practice considered sharing ideas for how patients can keep their children safe during the holiday excitement? The Consumer Product Safety Commission estimated 262,300 toy-related injuries in 2011, with 72% of those occurring in children below… Read the rest

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Soda Solutions

NOTE: The following is an excerpt from TeleVox’s Healthy World report, "Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation", which examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes. Download it HERE!

Research has shown that consuming sugary drinks is linked to type 2 diabetes, and the American Diabetes Association recommends that people limit their intake of sugar-sweetened beverages as a preventive measure.

Sugary sodas raise blood… Read the rest

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Economic Impact of Obesity

Our nation's ongoing battle with obesity was recently covered in a TeleVox Healthy World report - The Obesity Epidemic: Unhealthy Habits Result in a Growing Problem for Americans. And while this report focused on the health-related dangers of obesity, a new report from the McKinsey Global Institute shows the economic and business impact.

On a global scale, the estimated cost of obesity has risen to $2 trillion. That's nearly as much as smoking, and its… Read the rest

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