TeleVox delivers appointment reminders for over 18,000 healthcare organizations! Click to read about some of their experiences.
| Case Studies |
| Annapolis OB-GYN - Annapolis, MD Annapolis OB-GYN has generated a 24.4% booking rate from recalls, 16% response from account balance calls and greater customization of appointment-related messages. |
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| Avon Orthodontics TeleVox technology helps Avon Orthodontics achieve 360-degree patient communication. |
| Cardiology of Virginia - Midlothian, VA Since delivering recalls and appointment confirmations through HouseCalls, Cardiology of Virginia has reduced communication costs by 68% and decreased patient no-shows by 27%. |
| Central Arkansas Pediatric Clinic - Benton, AR Since implementing HouseCalls, CAPC's no-show rate has been reduced by 39%, resulting in $240,000 annual retained revenue! |
| Complete Women Care Complete Women Care achieves 360-degree patient communication using TeleVox technology. |
| Comprehensive Orthopedics - Salt Lake City, UT Automating appointment confirmations allowed the practice to eliminate 50% of patient no-shows and reallocate $1,000 of monthly labor expense. |
| Cornerstone Family Practice Cornerstone Family Practice uses TeleVox technology to streamline lab results delivery and appointment confirmation processes. |
| Dothan OB/GYN Gets Personal with HouseCalls Appointment Reminders HouseCalls has led to an 18% no-show rate drop for Dothan OB/GYN, which has translated into over $33,000 in annual retained revenue for the practice! |
| Dr. Charles Canepa and Staff Dr. Canepa's practice has eliminated the need for mailed reminders, streamlined office operations and reduced their no-show rate. |
| Drs. Dunn and Savastano Drs. Dunn and Savastano have cut postage expenses by $12,500 per year with TeleVox products. |
| Elman Retina Group – Baltimore, MD TeleVox provides great customer service and saves Elman Retina Group thousands in labor expenses annually. |
| Evans Dermatology Partners - Austin, TX Evans Dermatology has reduced no-shows by 29% and retained over $44,000 in annual revenue with HouseCalls phone, text and email notifications. |
| Fullerton Cardiovascular Medical Group FCMG has used HouseCalls to cut annual postage expenses by $10,000 and decrease patient no-shows by 15%. |
| Harford Lower Extremity Specialists – Bel Air, MD Harford Lower Extremity Specialists partners with TeleVox for crucial patient notifications, increasing legal and administrative security, saving time and costs and extending outreach through multiple message types. |
| Houston Eye Associates - Houston, TX Houston Eye has reduced no-shows by 30% and generated over $900,000 in additional annual revenue with HouseCalls. |
| Jackson Eye Associates - Jackson, MS JEA cut patient notification-related labor expenses by 66% (a 300% return on investment) after implementing HouseCalls for appointment confirmations, no-show follow-ups, recalls and more! |
| MD Anderson Cancer Center MD Anderson has used automated messaging to decrease its missed appointment rate by 42% - a $230,000 annual revenue impact. |
| Premier Diagnostic Center Premier Diagnostic Center uses automated notifications for critical patient preparedness, saving thousands in costs and significantly reducing no-shows and cancellations. |
| Rekow & Stull Orthodontics HouseCalls reduces 61% of patient no-shows for Rekow & Stull Orthodontics. |
| Seminars in Orthodontics Independent study confirms positive impact of automated appointment reminders on no-show rates. |
| St. Clair Shores OBGYN - St. Clair Shores, MI Engaging patients through HouseCalls notifications has resulted in a 58% appointment booking rate from recall notifications, more-cost efficient communications about past due balances and a consistently small 4% no-show rate. |
| Susquehanna Orthopedic Associates – Forest Hill, MD Patient outreach that was previously impossible for this single-physician practice is now happening every day through HouseCalls. |
| The Hand and Shoulder Center HouseCalls has reduced the practice's no-show rate by 50% while offering message flexibility for last-minute notifications. |
| United Regional United Regional has reduced its patient no-show rate by 45% and experienced a 65% appointment refill rate from advance notice of patient cancellations. Through patient balance notifications, United Regional has collected $127 for every $1 spent. |
| University of North Carolina Health Care UNC Health Care reduces mailing costs by over $55,000 annually with HouseCalls. |
| Vanderbilt Medical Center Reduced no-shows result in $2 million annual retained revenue for Vanderbilt Medical Center. |
| Veil Orthodontics Utilizes TeleVox Technology to Keep Current and Stay in Touch With Patients Veil Orthodontics uses technology to stay in touch with patients through automated phone calls, email and text messages and via their up-to-date practice website. |
