We recommend a brief HouseCalls demonstration to learn how it meets your specific appointment reminder needs, but here’s a quick overview.
You'll work with TeleVox's account management team to develop appointment confirmation message scripting, create recordings (using professional voice talent) and employ other Best Practices to maximize patient acceptance and response to your notifications.
HouseCalls can deliver a virtually unlimited number of appointment reminder notifications at any time you choose, giving patients convenient opportunities to confirm/cancel appointments, transfer to specific departments with questions and more! Once appointment confirmation campaigns are completed, you'll have full visibility into who responded to messages, needs updated phone numbers, etc.
Getting the data to us? That’s a piece of cake. HouseCalls integrates with over 1,000 scheduling systems, and TeleVox has developed bi-directional interfaces with the nation’s largest EMR vendors. TeleVox maintains the highest possible level of security. All patient data interaction and storage is fully compliant with HIPAA guidelines as well as ISO 27002, Sarbanes-Oxley and targeted SSAE 16 controls.
