TeleVox Announces New T.LINK® Product Training Initiative
Mobile, AL, August 24, 2006 - TeleVox Software, Inc. announces a new product training option for T.LINK customers. Dental and orthodontic practices that purchase the online communications system may now take advantage of regional T.LINK Group Training Sessions conducted by Certified T.LINK Trainers. The new training initiative is being offered to customers nationwide.
The Group Training Sessions are held weekly in cities across the United States and also conducted on-site during the AAO, PCSO and ADA tradeshows. Group Training Sessions present a more convenient training opportunity for many practices. Now at the time of purchase, practices can choose between the in-office or Group Training options. Two or more staff members from each practice may attend the Group Training Sessions, which have been increasing in popularity since the initial offering. Approximately 40 sessions are planned for the remainder of 2006, and already more than 260 staff members have participated.
Each Group Training Session is held in a fully equipped facility so that participants can use individual computer workstations. This allows the key team members that will ultimately be responsible for utilizing T.LINK in the practice the opportunity to get an in-depth hands-on training experience. Because the sessions are held outside the office, distractions are minimized and learning is enhanced. Participants are able to actually utilize the T.LINK system as they learn, and leave with the knowledge necessary to implement T.LINK immediately upon their return to the office.
The sessions are conducted by Certified T.LINK Trainers, a distinction given by TeleVox to corporate training personnel that have undergone intensive product training. The Certified Training program includes advanced instruction in installation, product use and navigation. Participants are also obligated to pass a written exam, complete a requisite number of on-site trainings and fulfill a public speaking certification.
"The client response to the new Group Training Sessions has been amazing," said Neil Armentrout, TeleVox President & CEO. "We are confident that this new program is filling a need for a faster, more convenient training and installation phase for T.LINK and will continue to help us grow the popularity and usage of this product in the industry."
About TeleVox - TeleVox Software, Inc., based in Mobile, AL, is a leading provider of communication solutions for the dental and orthodontic industries. With over 14 years of experience, TeleVox offers a full range of products, including outbound messaging, interactive website design and hosting, on-hold messaging and secure online communication portals. Supported by a state-of-the-art infrastructure, TeleVox solutions resolve time-consuming communication issues associated with appointment reminders, patient notifications, patient inquiry and practice marketing. TeleVox has a worldwide presence in over 12,000 practices and organizations and delivers millions of messages weekly via telephone and the Internet.
Contact:
Allison White
TeleVox Software, Inc.
800-644-4266
allisonw@televox.com