Mobile, AL, January 31, 2006 – TeleVox Software, Inc. announces the results of an independent study on the overall performance of practice websites. The study, conducted by Porter Research’s Internet Research Team, measured the rankings of practice websites in 200 unique markets across the U.S. The findings indicate with statistical certainty that TeleVox-hosted websites consistently outperform competitors’ websites in terms of search engine ranking and visibility. Porter Research conducted a statistically reliable search of 467 orthodontist practice websites in 200 random local markets. The results verify that TeleVox-hosted sites represent the highest percentage of all search results, or 73%. TeleVox sites also have the highest incidence and percentage of first position rankings, or the #1 site returned in search results. Additionally, TeleVox sites maintain both the best average position and physical position among search results and surpass their key competitors head-to-head in terms of overall visibility for hosted sites. “We have always recognized the importance of Internet search rankings in marketing websites, especially in competitive markets,” said Neil Armentrout, TeleVox President and CEO. “We are pleased with the results of this independent study because they prove that we focus not only on developing the creative elements of a website, but on its performance as well.” The study accounts for the overall performance of TeleVox sites as well as other vendor sites, including Sesame Communications™, Internet Dental Alliance, Inc.™, Officite, PBHS Inc. and others. The search engines used for this research were Google, Yahoo!, MSN, AOL and My Way. Local market searches were executed during October 12-25, 2005. The first ten sites, or the first three pages of results, whichever came first, were mapped for each local market. Porter Research evaluated all sites on a number of key metrics, including the result position and physical position (the actual physical placement of a result), to score the overall visibility performance for each individual site. “The results of our research indicate with great certainty that TeleVox is the market leader in terms of positioning their clients’ sites at the top of search results,” said Dave Himes, Vice President at Porter Research and leader of their Internet Research Team. “The most important take-away for customers and prospects of TeleVox is that even when we filtered our findings to only look at markets where their key competitors have a presence, sites designed and hosted by TeleVox consistently ranked higher and outperformed those of their competitors.” View the complete results of the study. About TeleVox TeleVox (www.televox.com) is a leading provider of customer communication and messaging software applications. Headquartered in Mobile, AL, TeleVox designs software applications for practices that want to improve communication and relationships with patients while increasing profitability. TeleVox offers a full suite of high-quality, accurate communication products, including outbound message delivery, online communications, web design, web hosting, and on-hold messaging products. Through extensive partnerships with practice management companies in the dental industry, TeleVox provides a seamless interface with more than 1,000 different types of management systems. About Porter Research Since 1989, Porter Research has delivered the needed knowledge to the healthcare information technology industry. Senior executives with world-class sales and marketing experience at major healthcare IT companies lead a team of veteran IT market research specialists to conduct more than 6,000 annual research interviews with decision makers and influencers at all levels of healthcare delivery, from physician offices and hospital to payers. Our custom business-to-business market research products enable our customers to develop plans and strategies to take to the market, validate opportunities to improve sales success, and ultimately increase customer satisfaction. Porter’s Internet Research Team is focused on collecting data from the web and analyzing results. For more information on Porter Research, visit www.porterresearch.com or call 800-613-9143. Contact: Chad Greer TeleVox Software 800-644-4266 info@televox.com ###

Posted on Tuesday, January 31st, 2006 at 12:44 pm and is filed under Press Releases, Orthodontic & Dental.