Televox To Fully Restore Operations
Hurricane Katrina Presents Challenges for Mobile Companies
Mobile, Ala. – September 2, 2005 –In theaftermath of Hurricane Katrina, TeleVox Software, Inc. has been working to restore operations at its Mobile, Ala. headquarters. The company’s data center, which under normal conditions processes more than three million calls per month, never lost power and continued to deliver notifications without disruption.
â€We, like all companies in our area, have been facing tremendous challenges caused by power outages, fuel shortages and property damage to our community,†said Neil Armentrout, President/CEO of TeleVox. “Our major concern is the safety of our employees. We also want to let our customers know that we will overcome the challenges placed upon us and continue to deliver the world-class customer care that they are accustomed to receiving from us.â€
The company expects to be fully operational on Tuesday, September 6, 2005. Currently the company is servicing as many customers as possible, and is steadily coming up to speed. For more information, please call 800-644-4266 or visit the web site at www.televox.com.
About TeleVox
TeleVox is a leading provider of patient communication and messaging software applications. Headquartered in Mobile, AL, TeleVox designs software applications for healthcare practices, clinics and hospitals that want to improve patient communication and relationships while increasing profitability. TeleVox offers a full suite of high-quality, accurate patient-communication products, including outbound message delivery, inbound inquiry, Web design, Web hosting, and on-hold messaging products. Through extensive partnerships with practice-management companies in every medical sector, only TeleVox can provide a seamless interface with more than 1,000 different practice management systems. TeleVox provides unparalleled customer support in every area critical to the success of the system, beginning with the system installation and implementation, all the way through technical support and system upgrades.
