Mobile, Ala., May 16, 2005 – TeleVox Software Inc., a leading developer of telephonic and web-based messaging systems, and IACT, the leader in interactive communication and training for orthodontic practices, have agreed to cooperatively offer a seamless integration of their two technologies. IACT plans to release an Internet-based patient education system later this year. As a part of this release, TeleVox will provide a seamless integration with their online communication system, T.LINK™.

T.LINK extends a practice’s reach over the Web by providing patients with account information, appointment schedules and secure online payment options. T.LINK enables staff to automatically send e-mail reminders to keep patients informed and on schedule. Features designed especially for patients, staff and doctors make T.LINK the premier online communication gateway for the orthodontic industry. With over 3000 hosted Web sites, TeleVox provides a one-stop solution for client online communication needs. TeleVox sites allow orthodontists to expand their marketing efforts and educational tools while improving patient relationships through interactive services and high-quality web content.

IACT recently announced the launch of its Internet-based patient education package. This media-rich interactive information about a patient’s diagnosis and treatment allows patient education that begins in the orthodontic office to be continued, repeated and reinforced at home. As a result, learning continues at the patient’s convenience and as situations arise, without the need for additional appointments or telephone conversations with the doctor or staff.

“We are excited to be a part of the next generation of orthodontic patient education. IACT is well known for delivering a high-quality product and TeleVox is proud to be included in this first step,” says Neil Armentrout, TeleVox President and CEO. “With so many mutual customers, we expect to see long term benefits for all of those utilizing IACT and TeleVox solutions.”

“Teaming with TeleVox will allow IACT to deliver patient diagnostic and treatment information through the T.LINK solution, the same portal through which personal account and appointment information is available. The combination of these features will direct patients to the practice’s website for this type of information, allowing doctors and staff more time to focus on in-office patient care. Because of TeleVox’s flexibility, stability and commitment to the orthodontic industry, this integration is a natural fit for our companies,” says Dr. Tom Griffin, IACT founder and President.

About IACT – Headquartered in Birmingham, AL, IACT provides state of the art interactive patient education solutions for orthodontic professionals. Founded in 1993 by Dr. Tom Griffin, a practicing orthodontist, IACT continues to be the leading provider of premium content. IACT solutions include the most comprehensive library of high quality images and animation in the market. For more information contact IACT at 887-422-8669 or visit www.iactnow.com.

About TeleVox Software, Inc. – (www.televox.com) - TeleVox is a leading provider of automated messaging solutions, delivering millions of telephone and Internet messages each day. Based in Mobile, AL, TeleVox has virtually limitless capacity for messaging and continues to solve time-consuming communication issues associated with appointment reminders, customer awareness notifications, courtesy service notices, non-profit announcements, and client satisfaction surveys. With over 13 years of experience, message quality and legendary customer care remain at the core of TeleVox’s customer-centric ideology. Using a state of the art infrastructure, TeleVox has data centers on both east and west coasts of the country to handle expected growth during the next decade.

In addition to its HouseCallsâ„¢ product, TeleVox offers a full range of communication products including inbound IVR applications, interactive web site design and hosting, on-hold messaging, secure online communication portals, and customer satisfaction delivery systems.

Posted on Monday, May 16th, 2005 at 3:34 am and is filed under Press Releases, Orthodontic & Dental.