TeleVox and LighthouseMD Form Strategic Alliance
Combined offering to automate appointment notification process and streamline office workflow for physician practices
Mobile, AL, May 24, 2004 - TeleVox Software, Inc., a leading interactive software communications solutions provider, and LighthouseMD, an experienced provider of comprehensive billing, technology and the CareTracker practice management system, have entered into an exclusive business agreement.
This agreement will enable LighthouseMD customers to implement patient communication services through a cooperative hosted service. LighthouseMD will immediately offer appointment reminder and other outbound messaging services through its sales and marketing channels. Customers will benefit by having a seamless integration designed to eliminate timely installation and training. "TeleVox is undoubtedly the leader in the healthcare communications field,� says Steve Tortolani, president of LighthouseMD. �This is a relationship we are proud to be a part of, our customers will benefit a lifetime of cost-saving services through this new alliance.�
LighthouseMD will also add web-accessible services to CareTracker, a comprehensive practice management system, minimizing the amount of time spent on critical but necessary administrative tasks. Combined with proven performance and personal messaging, this new integrated offering eliminates disparate third-party integrations and improves the overall effectiveness of practice management. This new seamless system is designed by both engineering groups to ensure lighter workloads and improved performance for each practice that implements the calling service.
"This agreement paves the way for a new standard of industry alliances, our combined engineering efforts will ultimately trickle down to each LighthouseMD practice and their overall productivity,� says Neil Armentrout, president of TeleVox Software, Inc. "We are excited to be a part of something that will add value and results to the practice�s bottom line."
ABOUT THE ORGANIZATIONS
TeleVox Software is a future-focused, strategic communication service provider that significantly increases a healthcare practice's performance. Considered the industry leader with over 10,000 installations nationwide, TeleVox branches into virtually every medical specialty, from primary care to enterprise level health networks. Since its inception in 1994, TeleVox has built a reputation by having a top-of-the-line communication solutions and customer support team. TeleVox's suite of solutions include appointment reminder notifications, lab test results inquiries, digital on-hold messaging, after hours call processing and premium interactive web design with hosting capabilities. For more information about TeleVox, contact Chad Greer at 1-800.644.4266 or chadg@televox.com.
For over a decade, LighthouseMD has been improving the business of medicine for its clients. The company was established in 1993 on the advice of physicians, accountants, and consultants as an alternative to traditional practice management options. The billing and collection services offered by LighthouseMD were rapidly adopted by physician practices as a smart answer to the burgeoning cost of practice administration. Today, over 1200 providers from more than 280 practices are profiting from a partnership with Lighthouse. With nearly 5 million claims processed yearly, representing nearly 3 million patient lives, experience at LighthouseMD runs deep. Every day LighthouseMD clients are realizing substantial ongoing operational and financial improvements in their practices. For more information about LighthouseMD, contact Bill Scatchard at 1-800-894-0733 or visit www.lhmm.com.
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