Nuesoft Chooses TeleVox for Automated Appointment Reminder Service

Mobile, AL, Jan 14, 2003 - TeleVox Software, Inc. had partnered with Nuesoft Technologies to offer Nuesoft's physician clients an automated appointment reminders feature.

Seamlessly integrated into Nuesoft's internet based physician practice management system, NueMD, TeleVox's appointment reminders will allow physicians to see more patients and make more money.

The system automatically calls patients who have appointments and stores the responses to each call. Patients can cancel with notice, leaving time to schedule others in their place, saving the office time and frustration. Patients receive their reminders in the evening, when they are most likely to be home. Results of the previous day's calls will be waiting for the user, within NueMD, each morning.

"It comes down to the numbers. If a practice management system can reduce the number of missed appointments, the practice will make more money. We've demonstrated that, with our appointment reminders, the number of missed appointments can be decreased by 30%. Best of all, there is no additional effort required because the feature is integrated with the NueMD Scheduler," stated TeleVox's CEO, Neil Armentrout.

Nuesoft CEO, Massoud Alibakhsh commented: "Integrated patient appointment reminders is another step toward accomplishing our vision for an intelligent physician practice management. Our technological platform allows us to continuously integrate other services valuable to physicians into NueMD and make them available at an affordable pay-per-use pricing model. Partnerships like this one are a prime example of the power of our ASP solution."

About Nuesoft Technologies, Inc.

Nuesoft's patent pending NueMD(TM) is the first-to-market Internet solution for physician practice management offering a full-range of workflow automation features, seamless connectivity with healthcare transaction processing services, and advanced, easy-to-use analytical tools. Atlanta-based Nuesoft was founded in February 1993 and is privately held.

About TeleVox Software, Inc.

TeleVox is a leading developer and host of telephony-based, web-enabled, communication solutions. TeleVox has established a worldwide presence in over 5,000 practices by hosting and installing interactive communications platforms. TeleVox delivers over 800,000 messages and automated surveys via telephonic and electronic means everyday.

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