TeleVox Software Chooses US LEC
Mobile, AL, Nov 15, 2001 - US LEC Corp. (Nasdaq: CLEC), a telecommunications carrier providing voice, data and Internet services, announces that TeleVox Software, Inc. a technology company based in Mobile, Alabama has selected US LEC to provide a total package of bundled network solutions.
US LEC is providing TeleVox digital private line, collocation services, local, long distance and toll-free voice services, and high speed dedicated Internet services.
TeleVox provides software communication applications to the healthcare industry with a worldwide presence in over 4000 practices, clinics and hospitals. The Company's software solutions cover a broad range of messaging and communication applications, all designed to improve doctor-patient communication.
"US LEC is delighted to have TeleVox as a customer in Mobile," said Wilbur Williams, senior vice president of US LEC. "We are providing a solution that allows TeleVox to collocate their mission critical equipment in our switch site to take advantage of the security, diversity and alternate power sources of US LEC's network. TeleVox selected US LEC because of our ability to provide a total package of high quality solutions and because they needed a proven, stable telecommunications carrier."
"Having been in the Mobile marketplace for some time, I understand the critical nature of the services US LEC is providing to TeleVox," said Joey Nagem, director of sales for US LEC's Mobile operations. "We are very proud to be their provider of multiple services, and we will show them the reasons why US LEC currently maintains a company-wide customer retention rate of 99 percent."
"TeleVox continues to strive for leading edge solutions for our customers," said Neil Armentrout, president of TeleVox. "Teaming with US LEC allows us to expand our infrastructure backbone in preparation of a substantial growth outlook. Our customer centric philosophy will remain the number one goal for 2002. Paralleled values with US LEC make this an exciting opportunity for our employees and customers."
About US LEC
US LEC is a telecommunications carrier providing local, long distance, data and Internet services to customers throughout the southeastern and mid-Atlantic United States and is headquartered in Charlotte, North Carolina. US LEC's network of 26 digital switching centers consists of Lucent 5ESSâ„¢ AnyMediaâ„¢ digital switches, Lucent CBX500 ATM data switches, Juniper M20? Internet Gateway routers and an Alcatel MegaHubâ„¢ 600ES. The Company primarily serves telecommunications-intensive business customers. US LEC can be found on the World Wide Web at www.uslec.com.About TeleVox Software, Inc.
TeleVox Software, Inc. is a leading developer and host of telephony-based, web-enabled, communication solutions. Founded in 1994, TeleVox has established a worldwide presence in over 4,000 practices by hosting and installing interactive communications platforms, allowing practices to contact and interact with their patients via telephone and web. TeleVox provides customized and branded communication solutions to a variety of industries including the healthcare, insurance, education, dental, government, and retail markets. Utilizing advanced messaging technology; TeleVox delivers over 600,000 messages and automated surveys via telephonic and electronic means every day. Industry-leading companies use TeleVox-developed solutions to communicate more effectively and efficiently with both existing and targeted customers. For more information on TeleVox Software, Inc. and its products, call 800.644.4266 or visit www.televox.com.
All TeleVox communication products are HIPAA compliant.
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