Mobile, Ala., April 10, 2001 – TeleVox Software, Inc., a leading interactive software communications solutions provider headquartered in Mobile, Ala., today announced it has entered into a strategic marketing agreement with Physician Informatics Corporation, a leading provider of practice management software to physician practices throughout the United States and abroad.

This relationship enables Physician Informatics to distribute TeleVox’s HouseCalls ASP and LabCalls ASP software products as part of their value added services. Per this agreement, TeleVox and Physician Informatics will create a seamless XML (Extensible Markup Language) interface between TeleVox’s centralized communication applications and Practice One, Physician Informatics’ practice management software suite of physician practice management solutions.

“We are very pleased with our strategic partnership with Physician Informatics,” said Neil Armentrout, president of TeleVox Software, Inc. “Each company brings substantial industry experience and proven ability to execute long-term visions in the healthcare market. Physician Informatics customers will benefit from our strategic partnership by having two ‘best of breed’ products that will help to streamline daily operations.”

“This alliance further exemplifies our strategy as a technology enabler to provide practitioners a complete and reliable solution through PracticeOne,” said Scott Lemler, Physician Informatics’ Vice President of Operations. “We believe TeleVox’s proven doctor-patient communication products will add significant value to our ASP-hosted application platform without burdening the practice with additional up-front costs.”

“From its inception, Physician Informatics has sought to identify the ‘best-of-breed’ information technology solutions available that serve to reduce the time, effort and costs associated with running a group practice; and tie them seamlessly into our PracticeOne service,” said David Schulman, president of Physician Informatics. “TeleVox’s HouseCalls and LabCalls products precisely fit this vision. We believe that these two products can save a typical five-physician practice anywhere from $6,000 to $12,000 a year in labor costs alone.”

About Physician Informatics

Physician Informatics was founded in 1999 to provide a competitive edge to medical practices through advanced Information Technology strategies. Most practices, regardless of size, are burdened with government mandated documentation and coding requirements. As a result, reimbursement rates, office productivity, and patient satisfaction suffer – and most physician practices don’t have the capital or resources to address the problem.

Physician Informatics provides the answer with “PracticeOne” – a complete, convenient and affordable outsourced solution featuring an entire Medical Office Automation Suite including billing, scheduling and electronic medical record software with advanced reporting and collaborative tools, email and Internet services all hosted and delivered via an application service provider (ASP) model.

The recently launched, fully XML PracticeOne Portal will give medical and administrative personnel an easy-to-use, personalized Web-based practice command center, through which they can interact with a robust suite of medical practice applications and information services ranging from patient scheduling, billing and electronic medical records to electronic data interchange and productivity applications such as Microsoft’s Office, Outlook and Exchange products.

PracticeOne enables healthcare providers to optimize patient care and maximize profitability all without the hassles of managing technology or hiring technical staff. Additionally, practitioners can capitalize on cost savings from shared resources, minimal technology obsolescence and up-front capital outlay, and access the entire service from any Internet accessible location, (office, home, hospital, etc). The complete PracticeOne solution includes full implementation and end user training, unlimited 24/7 support, and all upgrades over the contract term for an affordable, fixed monthly fee. For more information about Physician Informatics, please call (703) 294-6600 or visit www.phymatics.com.

About TeleVox Software, Inc.

TeleVox Software, Inc. is a leading developer and host of telephony-based, web-enabled, communication solutions. Founded in 1994, TeleVox has established a worldwide presence in over 3,500 businesses by hosting and installing interactive communications platforms, allowing businesses to contact and interact with their clients via telephone and web.

TeleVox provides customized and branded communication solutions to a variety of industries including the healthcare, insurance, education, dental, government, and retail markets. Utilizing advanced messaging technology, TeleVox delivers over 600,000 messages and automated surveys via telephonic and electronic means every day. Industry-leading companies use TeleVox-developed solutions to communicate more effectively and efficiently with both existing and targeted customers.

Since its inception, TeleVox has built a reputation on top-of-the-line customer support. From the time they process orders, TeleVox representatives work to facilitate the installation and implementation of each client’s system. They cover every area critical to the success of the system including on-site installation & training; technical integration; marketing; financing; dial-in modem support; extended-hours technical support; system upgrades and more. For more information on TeleVox Software, Inc. and its products, please call 800.644.4266 or visit www.televox.com.

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Posted on Tuesday, April 10th, 2001 at 1:49 am and is filed under Press Releases, Medical.