TeleVox Announces the Release of Housecalls (ver. 7.0)
Mobile, Ala., March 21, 2001 - TeleVox Software, Inc., a leading interactive software communications solutions provider headquartered in Mobile, Ala., today announced the release of HouseCalls (version 7.0) for Windows 95/98/2000/NT for the telephony software industry.HouseCalls (version 7.0) is a message delivery system designed to assist healthcare practices deliver appointment reminders, or any other type of informative message accurately to their patients and, in the process, create more time for staff members to focus on patients in the office.
HouseCalls also generates daily reports that detail calling activity from the previous day. HouseCalls is very easy to use, and will take no more than 10 minutes a day to set up. With HouseCalls, practices will operate more efficiently and, as a result, generate greater revenue. Operating in a Windows environment, HouseCalls has the capability that allows for multitasking and user-friendly maneuverability.With over 7 years of experience with telephony technology, TeleVox has developed a third-generation product that is highly recommended by today's leading healthcare software companies. HouseCalls delivers messages in the voice of a doctor or staff member, making it more amiable to the patients. Practices using HouseCalls find that patients arrive for their appointments on time and spend less time in the waiting room. New features from HouseCalls (version 7.0) for Windows include:
- New user interface
- Multiple calling lists
- Flexible Response options
- Schedule manger
- Filters specific types of calls from a calling list
- Calling List Wizard
- Personal MessagesCall Results Wizard
- Number Element Merge
- Consolidated Parameters
Other benefits from HouseCalls (version 7.0) include:
- Ability to interface with virtually any scheduling software
- Delivers many different kinds of messages
- Allows patients to confirm appointments over the phone
- Completes calls during the evening or on the weekend
- Detailed reporting and documentation on calling activity
- Reporting: daily reports provide detailed information on calling activity
- Response: patients confirm appointments or leave messages through touch-tone prompts
- Name library: extensive library of over 25,000 patient names
- Multi-lingual: supports 9 languages
- Professional on-site training and installation
TeleVox Software, Inc. is a leading developer and host of telephony-based, web-enabled, communication solutions. Founded in 1994, TeleVox has established a worldwide presence in over 3,500 businesses by hosting and installing interactive communications platforms, allowing businesses to contact and interact with their clients via telephone and Internet. TeleVox provides customized and branded communication solutions to a variety of industries including the healthcare, insurance, education, dental, government, and retail markets. Utilizing advanced messaging technology, TeleVox delivers over 600,000 messages and automated surveys via telephonic and electronic means every day. Industry-leading companies use TeleVox-developed solutions to communicate more effectively and efficiently with both existing and targeted customers.
Since its inception, TeleVox has built a reputation on top-of-the-line customer support. From the time they process orders, TeleVox representatives work to facilitate the installation and implementation of each client's system. They cover every area critical to the success of the system including on-site installation & training; technical integration; marketing; financing; dial-in modem support; extended-hours technical support; system upgrades and more. For more information on TeleVox Software, Inc. and its products, please call 800.644.4266 or visit www.televox.com. For live demos, call their sample message line at 800.426.6184.
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