TeleVox Debuts Hosted Messaging Services
Mobile, Ala., January 10, 2001 - TeleVox Software, Inc., a leading interactive software communications solutions provider headquartered in Mobile, Ala., today launched its (ASP) Application Service Provider software models for its HouseCalls™ and LabCalls® applications.
TeleVox has commenced its outline for new licensing and pricing models for HouseCalls and LabCalls as part of a comprehensive new centralized business strategy. As an ASP, TeleVox will provide integral communication for its clients, providing them the ability to exchange information over the Internet through TeleVox's hosted messaging services.
Additionally, TeleVox will manage and deliver the application capabilities of HouseCalls and LabCalls from its corporate headquarters across a secure wide area network, giving its customers a viable alternative to obtaining and operating complex systems themselves.
Through its new hosting facilities, TeleVox will deliver millions of calls, emails and faxes per day for its clients. TeleVox's muti-layered fail-over firewall security and backup systems provide a safe and secure means for transferring their client's data over the Internet. TeleVox's ASP complies with industry standard guidelines set by the (HIPAA) Health Insurance Portability and Accountability Act.
As part of its ASP services, TeleVox is able to deliver important messages for its clients, and give doctors and patients the ability to retrieve lab results or care information through TeleVox's hosted applications.
Healthcare practices will be able to meet patients' needs without having to invest in the up-front expenditures that are incurred with on-site hardware and software installation, upgrades and maintenance. Outsourcing enables a cost effective way for TeleVox's clients to focus on the daily operations in the office; allows for easier implementations; provides pay-as-you-use services; lowers the total life cycle costs; improves staff productivity and frees up the use of another computer system.
"We are able to provide our customers with a variety of communication solutions," says Neil Armentrout, president of TeleVox Software, Inc. "Our customers have the option to only pay for what they need and are able to test new areas with minimal financial risk. ASP gives our customers another means to be able to gain the advantages of our technology. Users can still purchase systems in the traditional turn-key, premise-based way."
TeleVox Software is a privately owned company providing future-focused, strategic communication software solutions that significantly advance healthcare practice's and other business's performances, and enrich their opportunities to better serve their customers.
Since its inception in 1994, TeleVox has built a reputation on top-of-the-line customer support. From the time they process orders, TeleVox representatives work to facilitate the installation and implementation of each client's system. They cover every area critical to the success of the system including on-site installation & training; technical integration; marketing; financing; dial-in modem support; extended-hours technical support; system upgrades and more.
For more information on TeleVox Software, Inc. and its products, please call 800.644.4266 or visit their website at www.televox.com. For live demos, call their sample message line at 800.426.6184.
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